Insurance Claims Assessor

JOB TITLE- Insurance Claims Assessor

JOB REFERENCE - J029012

LOCATION- York Outskirts

SALARY- £18,505

Our client, a specialist insurer is looking to recruit new Claims Assessors in to their busy claims centre in York. The company are seeing massive business growth so this an exciting time to join. The purpose of the role is to engage with customers who have filed a claim and assess claims promptly and fairly in line with company SLA's. You will be given superb training and then empowered to make decisions in the best interest of the customers you are engaging with.

Main responsibilities

*Answer Claims Department telephone calls in line with the departmental SLA.

*Liaise with policyholders, third parties and loss adjusters verbally and in writing in order to assess a claim.

*Calculate settlement of claims.

*Meet daily file and phone targets.

*Accurately creating new and subsequent claim records and updating these records as each claim progresses.

*Identifying valid and invalid claims by analysing the terms and conditions of the policy contract and the claim information.

*Identifying risks and reporting them in line with internal procedure.

*Undertake development under the guidance of the Claims Manager, Team Leaders and Trainers.

To apply for this role we are looking for candidates to have excellent telephone/written customer service experience

If you are able to demonstrate the above, have the correct skills and would like to apply please send your CV.

Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.

Charterhouse Recruitment is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments