Credit & Collections Director

Page Personnel Finance
13 Jul 2017
20 Jul 2017
Job role

A permanent career opportunity for a Credit & Collections Director to join a large UK based employer based near to Heathrow

Client Details

A UK based business with an international and UK based client base. This is a senior leadership role responsible for a large team, with a focus on improving processes and procedures as well as employee and customer engagement.


Lead the Credit department, which is also responsible for collections, AR, Customer finance, Customer Data Management and Credit Queries.

Develop and maintain a high performing team, including manager and supervisors within the team.

Ensure customer satisfaction and engagement

Continuous process improvement

Dispute/Query handing

Increase and sustain engagement of key talent

Drive quality through customer service through engagement with external customer

Senior level reporting

Design and execute team goals and KPI's

Review and approve payment plans, recommend for adjustments and write-offs

Ensure overall collection of aged receivable and in so doing lower DSO

Collaborate effectively with internal and external customers to ensure positive interactions, resolutions and outcomes of billing and collection issues


Accounting/Business/Finance or other related qualification/degree is strongly preferred

Proven ability in leading large teams, with a focus on staff development

Advanced communication skills

Broad background in credit and collections

Advanced knowledge of financial policies and procedures, including internal control and policies

Strategic thinking and analytical skills essential

Job Offer

Competitive package including Pension, Bonus, Car, and Healthcare

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