Mortgage Case Manager
As a Mortgage Case Manager you will assist brokers and borrowers with their application and demonstrate the ability to manage expectations and deadlines whilst providing an excellent service that encourages repeat business.
What matters to us most is understanding and solving our customers' needs. So you can expect a fast pace and varied challenges tackled in a collaborative atmosphere. Our team thrives in a friendly, relaxed and open culture, which allows people to share ideas across the business
- Ensure loans complete as quickly as possible and meet strict completion date deadlinesProactively manage the pipeline ensuring cases are ready for sign off by Underwriters prior to completion and that all required documentation is received and saved centrallyCompile electronic case files together with a high standard of documentation and data accuracy in preparation for Underwriter assessments.Assist borrowers/brokers with the application process and ensure responses are prompt and professional as well as providing updates throughout the processUpon receipt of the application form carry out and review initial searches on the borrower and propertyDemonstrate and document your understanding of each case to assist underwriters with their assessments and approvalsInstruct and liaise with solicitors and ensure updates are received regularly and legal work is completed on timeMaintain and build positive relationships with Brokers and other intermediaries that supports further business growth
- Experience dealing with a high volume workflow and prioritising accordinglyAbility to form good relationships with Key StakeholdersClose attention to detailAble to work well under pressure to meet strict deadlinesExcellent organisational skillsProblem solver and can do attitudeTeam player, whose behaviour demonstrates commitment to team goalsAble to adapt to system and process changes
- A relaxed open-plan working environmentMatched pension contributionsDiscretionary share-options scheme25 days holidayEnhance maternity/paternity payChildcare VouchersCompany eye testsA MacBook or similar and everything else you need to do your job
For further details on Mortgage Case Manager Jobs please contact Rico Iheagwara
Mortgage Processing, Mortgage Processor, Mortgage Underwriter, Mortgage Underwriting, Mortgage Administrator, Mortgage Administration.
This job was originally posted as www.totaljobs.com/job/75032536