Fund Accounting & Administration Senior Associate 2

Recruiter
State Street.
Location
Hangzhou, China
Salary
Not disclosed
Posted
24 May 2021
Closes
24 Jun 2021
Ref
R-661935
Contract type
Permanent
Hours
Full time
Experience level
Qualified accountant

Why this role is important to us:

The organization you will be joining is called Client Delivery Management (CDM). CDM provides end-to-end view of client delivery to deliver an enhanced experience expertise and issue resolution and on-going improvement.

The team you will be joining is CDM New Business Implementation team under CDM organization, key attribution of Client Onboarding.

What you will be responsible for:

Responsibility: This is the SME role responsible for fund or market opening, amendment and closure for APAC region, which includes site Sydney, Hong Kong, Taiwan, Singapore, Korea and Japan.
  • Monitors and drives accountability for end to end service delivery.
  • Partners with BOaT and Client Service teams to open/amend/close desired fund or market from client, resolve issues and ensure ownership of timely and accurate service delivery.
  • Manages the requests for APAC via CDM Collaborate, ensuring requests are being taken action timely and requests are completed within SLAs.
  • Implements best practices in technology and processes as identified by remediation plans or CDM Leads.
  • Escalates issues / incidents as necessary and ensures Account Lead is informed of any existing or potential client issues.
  • Adhere to corporate policies, guidelines, and risk and compliance programs.
  • Implement effective communication across delivery organization on behalf of client initiatives and internal change events.

Education & Preferred Qualifications:

  • Education: Bachelor and above
  • Major: Finance, Accounting preferred
  • Industry Experience: relevant Fund management or client service or communication experience
  • Language: Fluent writing and spoken English
  • Good at Office softwares

For further information, and to apply, please visit our website via the “Apply” button below.

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