Senior Business Analyst (Superannuation/Insurance)

Melbourne, Victoria, Australia
Competitive salary
17 May 2021
20 May 2021
Job role
Business analyst, CFO
Job Description


The purpose of this role is provide high quality business analysis and business requirements for organisational change, migrations, projects and enhancements and to support project managers in delivery of high quality project outcomes.

Key Accountabilities and Main Responsibilities

Complete the functions of a business analyst including

  • Directing analysis and discussions to elicit targeted business requirements that are fit for purpose
  • Prepare comprehensive business requirements documents that meet the needs of business stakeholders and achieve operational best practice
  • Review and dissect 'As Is' process and establish necessary changes required to ensure optimal 'To Be' processes are defined
  • Define and manage plan to ensure deliverables are completed within agreed time frames and are in accordance with agreed client specifications
  • Identify Risks, Issues, and Assumptions & Dependencies to the Project Manager with mitigating actions where applicable
  • Actively support Technical Analysts in the completion of technical specifications and participate in solution design
  • Support all stages of testing such that the implemented solution reflects all of the agreed requirements and support defect management and any change requests that may emerge
  • Provide input into development of training needs, procedures and business readiness plans to ensure smooth implementation
  • In co-ordination with the Project Manager, manage post implementation support to minimise disruption to the business
  • Diligently follow-up any outstanding issues with business users or IT developers to ensure that projects and change initiatives are closed out promptly
  • Drive business improvements through visibility of ongoing quality issues and initiatives
  • Review team working practices/procedures to identify opportunities to improve quality or productivity
  • Mentorship to business analysts for planning and execution
  • Quality of analysis (including peer review of artefacts)
Act as a Lead Business Analyst on projects, as required, including
  • Managing the planning, tracking, reporting and quality of analysis for the team of business analysts assigned to the project
  • Managing stakeholder such as project managers in the planning and delivery of the analysis components of the project

Experience & Personal Attributes

  • Extensive Business Analysis experience
  • Experience as a lead and/or mentor to Business Analysts
  • Excellent written and verbal communication skills
  • Strong facilitation and presentation skills
  • Strong analytical and problem solving skills
  • Strong Influencing and negotiation skills
  • Strong organisation and planning skills
  • Expert in Business Analysis structured methodologies and techniques
  • Thorough knowledge of client and regulatory requirements and operational frameworks
  • Tertiary qualifications in IT, Business or a related discipline

About Us

Link Group is a leading fund administration and share registry specialists. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

About the Team

Our dedicated Technology & Operations division manages day-to-day operations, data processing and information analysis, utilising innovative technology to provide our clients with end to end solutions as well as a range of value-added services.

Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases or provide insights through predictive analytics.

By focussing on product and service innovation, our Technology & Operations division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group.

We are an inclusive employer whose people work collaboratively. We are building a culture where difference is valued. We are doing this by encouraging, supporting and valuing the various talents and perspectives of our people and supporting flexible ways of working. We know that diversity drives innovation and innovation drives growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.