Business Analyst, Sr.

Mercury Insurance
Brea, California, United States
Competitive salary
16 May 2021
18 May 2021
Job role
Business analyst, CFO
Essential Job Functions

  • Support, coordinate and lead the implementation of Product and Rate level rollouts
    • Assist in process documentation/workflows and apply knowledge to analyze business and system procedures/workflow/data and recommend how they can be improved or automated
    • Assist in debugging production issues and performing User Acceptance Testing for Product/RL changes across different platforms
    • Assist with implementation, training and monitoring of product rollout

  • Analyze, support and coordinate the development of product rules and guidelines development
    • Work with cross functional teams as the representative of Product group
    • Support Product Field and Product Research & Development on Rule and Underwriting Guideline analysis and recommendations for both current features and offerings, and those that will be developed in the future. This will also involve communication with the various functional areas, and assistance in the development of training programs.

  • Assist in researching product improvement outside of loss cost, improving the efficiency of business and system workflows, and contribute effectively in resolving complex production issues


  • Bachelor's Degree in Business or Information Systems
  • Certification in Business Process Management
  • Or equivalent combination of education and/or experience


  • 5+ years in business process analysis or related experience
  • 3+ years in P&C insurance industry is preferred
  • Or equivalent combination of education, training and/or experience

Knowledge and Skills:

  • Excellent communication and analytical skills, particularly in providing status updates and providing information to key stakeholders on a regular basis
  • Work requires the ability to work independently and with minimum supervision
  • Strong problem-solving skills
  • Detail-orientated and extreme accuracy
  • In depth knowledge in Structured Query Language/Unified Modeling Language or equivalent languages
  • Knowledge in project management, change management, and organizational savvy
  • In depth knowledge in product design, business and IT processes that support effective execution
  • Ability to effectively communication business goals, strategies and/or business problems to provide sound counsel and offer creative solutions
  • Strong analytical skills, ability influence without authority, ability build strong rapport and work collaboratively with others outside of immediate business function
  • Ability to negotiate, influence and compromise
  • Ability to concurrently manage multiple tasks/projects, with a strong track record of defining and meeting milestones and deadlines