Salesforce Business Analyst

Bangalore, Karnataka, India
Competitive salary
16 May 2021
20 May 2021
Job role
Business analyst, CFO
Salesforce Business Analyst

Position Description
Salesforce Senior Business Analyst with strong configuration experience

Years of Experience- 7 to 11 Years
Work Location- Bangalore

CGI is seeking a Salesforce Senior Business Analyst with strong configuration experience who will rely on their technical skills and current experience to deliver cloud implementation, customization and development services to CGI's rapidly growing Salesforce customer base. This person will participate in the design and development of the Salesforce project, and lead the code-oriented areas of the build.

Your future duties and responsibilities
Must have
• Business Analyst Senior experience with very strong configuration experience
• Provide Salesforce custom software/system development consulting services in Salesforce projects at the client location
• Participate in solution development, implementation and supporting Salesforce projects at customer sites
• Contribute to the detailed design and technology selection, providing inputs from their expertise, such as technology alignment and fit, best practices, and feasibility.
• Design and develop components of the solution following standards and best practices.
• Research and share information towards detailed technical decisions within the team, to ensure a technically sound and feasible solution.
• Solve new and familiar problems without introducing regressions.
• Compose and contribute to the set of artifacts needed to communicate technical information for both the current team and future maintenance work.
• Deliver quality code to meet project timeline estimations
• Maintain high levels of customer satisfaction
• Perform other duties when designated from time to time

Required qualifications to be successful in this role
• Working knowledge and at least 3 years direct experience with Salesforce CRM
• Experience with Salesforce Apex, SFDC Lightning development using Visual Force Pages, Components, Web Services.
• Expertise in Administrative tasks like maintaining User roles and security, Page Layouts, Workflows, Reports, Dashboards, Tasks and Events
• Experience working across various SFDC implementations covering sales cloud, service cloud, marketing cloud, SF Analytics, and app-exchange applications
• Understanding of data structures and understanding of data migration
• General understanding of the full application lifecycle from inception through maintenance
• Strong problem solving skills
• Excellent writing and verbal communication skills
• Ability to work independently or in a team environment at various times
• Proven ability to learn technical concepts and translate them to the appropriate audience

Additionally, good to have skills are:
• Sales Cloud
• Financial Services Cloud
• Lightning
• Territory Management
• Einstein

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer.

  • SalesForce
  • Salesforce
  • Salesforce Development
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Salesforce Solution Design

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