Director, Multinational Corporates

Job Description
Job Title: Director, Multinational Corporates

Industry: Banking

Location: Ghana

Salary: Competitive Salary Package + Benefits

Job Purpose

To direct, build and manage the Multinationals Corporates (Energy & Power, Mining and Global & Regional Corporate) businesses of the bank.

To develop, recommend and deploy a robust and sustainable business model for the division along the following lines:

Product development

New business acquisition & retention

Customer segmentation and service

Competitive pricing schemes

Delivery channels & distribution systems for this specific customer segment.

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

Education & Qualifications

A Master's degree in Business Administration or related field

ACIB or ACCA optional

Good banking background with an area of expertise - ideally relationship management with respect to Multinationals, Energy & Power and Mining businesses.

Experience

10 years progressive professional experience in area of trade finance and/or institutional/corporate banking relationship management

Successful track record across all areas of multinationals corporates businesses

Good understanding of the Ghanaian Corporate landscape

Excellent track record of executing strategy for high growth across corporate clients.

Skills

Strong selling and negotiation skills

Excellent problem solving skills

Excellent communication and presentation skills at all levels

Good credit analysisskills

Good presentation skills

Team creation and co-ordination skills to mobilize and manage product specialists

Leadership skills

Unquestionable integrity

Ability to think creatively and identify innovative solutions

Strong competitive awareness

Advance IT Literate

KEY RESULT AREAS

Strategic Focus

Understand the overall strategy of the Bank and how the strategy of Corporate Banking feeds into the Bank's vision.

Develop and nurture strategic relationships with the clients to ensure that the strategy and business objectives of the client and the Bank are achieved.

Understand the needs of target clients and accordingly cater to those requirements

Accountable for the Multinational, Energy & Power, Mining and Global & Regional businesses in Ghana integrating and co-coordinating all the Bank products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank as well as the clients.

Monitor and manage existing credit relationships in the target segment.

Sales and Service

Advise and direct how the Multinational Corporates (Energy & Power, Mining, Global & Regional businesses) should be structured in the short, medium and long term.

Grow the Multinationals Corporates portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives.

Proactively research competitive threats/opportunities within the target segment

Communicate all key messages to customers including agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes.

Keep customers advised on the expected 'delivery date' for product/credit applications.

Monitor and ensure adherence to risk service standards.

Identify barriers to business development that emanate from sales and service delivery dissatisfaction, and develops strategies to overcome these problems with the relevant members of the team and the client

Ensure that client confidence is supported by solid delivery of expected benefits, such as cost-efficient finance, improved efficiency of financial administration, and reliability of required service standards.

Business Management:

Develop and maintain a detailed knowledge of industry sectors within the customer portfolio.

Control and manage the risk profile for the overall division

Manage performance of the team against key financial (risk-adjusted contribution) sales, service and operational targets.

Devise an effective customer segmentation system to define the division's multiple customer groups for strategic and tactical decision making, geared at improving service and building profitable customer relationships.

Utilize information management systems and processes to pre-empt selling opportunities and identify opportunities and threats to Clients and the Bank.

Effectively use this knowledge to continually provide information to ensure that the products and services of the Bank meet the needs of the Client and stay abreast with global best practice.

Develop customer relationship plans for customers in portfolio.

Client Profitability and Risk Management

Maintain conformance to the Bank's risk policies and procedures.

Monitor markets and pre-empt risk for both the client and the Bank.

Demonstrate general understanding of all areas of risk associated with Corporate Banking clients, products and services.

Draw on this information and input from reliable sources and networks to decide on strategies to meet their needs to establish a sound relationship for further business and protect against loss of key clients to competitors.

Work closely with the Credit Dept to initiate business deal proposals for new facilities, or facilitate modifications that require the assessment of credit or other risk, and motivates the deal with insightful information regarding business strengths and vulnerabilities.

Contribute intimate knowledge of the client, to the function of risk assessment, and provide insights into mitigating or cautionary factors to the risk assessment specialists

Proactively and quickly identify potential problem accounts and formulate appropriate risk mitigating strategies.

Relationship Building

Fully accountable for the relationship with the Client, across all hierarchical levels.

Identify a "champion" within the Client's business and fosters the relationship to ensure leading edge information about the Client's business objectives, opportunities and threats.

Establish credibility and overall profitability for the Bank and the Client by the skilful application of specialist knowledge to deal with diverse Client environments and provide qualified leads to relevant areas within the Bank e.g., Treasury, Trade Services.

Appropriately balance technical input and marketing skill to address Client business environment and needs.

Introduce specialist skills on specific products and product mix at the appropriate time and level in order to create solutions, which effectively satisfy Client needs.

Build relationships across all hierarchical levels within and outside the Bank in order to develop a credible and relevant network, to ensure leading edge financial and market information.

People Management

Coach Heads of Business Units in all aspects of their work and ensure that the team communication is open and ongoing.

Ensure that the Divisional Director, Corporate Banking is up to date with the Client's existing business and possible opportunities and risks; personal and business needs and preferences.

Financial Management

Understand the budget and target setting process of Corporate Banking and provide relevant and accurate input into this process.

Understand and conform to the financial management processes and procedures of Corporate Banking.

COMMUNICATIONS AND WORKING RELATIONSHIPS

Existing and potential Corporate clients

Banking Regulators

Stakeholders

Officials of industry players

External auditors

information security responsibilities

Abide by the bank's ISMS (Information Security Management Systems) policies and procedures

Safeguard the bank's information assets in accordance with its ISMS policies and procedures