IT Business Analyst, Senior

University of Arizona
Tucson, Arizona, United States
USD 59,828.00 - 65,000.00 per year
07 May 2021
11 May 2021
Job role
Business analyst, CFO
IT Business Analyst, Senior

Posting Number

Student & Acad Technologies

Department Website Link

Main Campus

Tucson, AZ USA

Position Highlights
University Information Technology Services (UITS), is accepting applications for a Business Analyst, Senior to support the Student Records module within UAccess Student! The Business Analyst, Senior is part of a team which provides functional support for various systems and/or applications, by being a liaison between business users and the technical team to analyze, develop and implement business processes to provide the most efficient methods or procedures. They will coordinate the process of defining, investigating and solving problems related to administrative systems and special projects with an emphasis on user-related solutions. A wide degree of creativity and latitude is expected. The University is committed to training the successful candidate in the systems being supported. The Business Analyst, Senior will work directly with the Office of the Registrar, the Curriculum Office, and the UITS technical team in the optimization of business processes and UAccess systems to improve services for new and continuing students.

Applicants must be currently authorized to work in the United States

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!

UITS is a $60M organization of approximately 300 employees responsible for providing enterprise network, telecommunications, computing, and data services to the University of Arizona. UITS offers a broad array of services to the university community ranging from deploying and managing the campus' wired and wireless networks to stewardship of the administrative applications that support the HR, payroll, finance, and student lifecycle management activities of the institution.

Duties & Responsibilities
  • Participates in the planning, scheduling, and controllingthe implementation of new or modified functionality within UAccess Student.
  • Participatesin the planning, scheduling, developing and presentation of training programsfor users of UAccess Student.
  • Reviews,researches, and evaluates requests from campus partners to determine itsusefulness and specifications as related to existing or proposed changes withinUAccess Student.
  • Conductsmeetings to encourage interaction and the exchange of ideas from variousorganizations to facilitate solutions to administrative problems.
  • Createsbusiness cases, use cases, fit gap analysis, and functional requirementspecifications.
  • Participatesin problem solving in areas such as system design, input/output requirementsand procedural flow between departments and/or division when developing andimplementing administrative systems.
  • Interviewsemployees at all levels to analyze policies, work procedures and operationalmethods for the needs analysis stage of system development.
  • Participatesin analyzing and documenting existing processes and systems for possibleimprovements and recommends new or revised systems.
  • Conductsunit testing to ensure system upgrades and/or modifications are functioning asspecified.
  • Actsas a project leader on small to medium sized projects or on a portion of alarger project.
  • Additional duties as assigned.

Minimum Qualifications
  • Bachelor's degree or equivalent advanced learning attained through professional level experience required.
  • Minimum of 5 years of relevant work experience is typically required.
  • OR, any equivalent combination of education and experience.

Knowledge, Skills and Abilities:
  • Knowledge of and/or experience with relevant student records policies, practices and procedures.
  • Knowledge of higher education administrative systems and related business principles.
  • Knowledge of principles and techniques used in conducting user needs analysis, and in performing systems analysis.
  • Knowledge of forms design and procedures development.
  • Skill in analyzing and developing effective solutions for organizational problems.
  • Skill in conducting interviews and facilitating group meetings.
  • Skill in coordinating the development and presentation of user oriented training programs.
  • Ability to effectively communicate.

Preferred Qualifications
• An understanding of the student experience as it pertains to the life cycle of a student from admission, orientation, enrollment, and degree progress through graduation.• Experience in PeopleSoft Campus Solutions: Academic Structure, Student Records and Campus Community module areas. • Experience with higher education and related business principles.


Full Time/Part Time
Full Time

Number of Hours Worked per Week


Work Calendar

Job Category
Information Technology

Benefits Eligible
Yes - Full Benefits

Rate of Pay

Compensation Type
salary at 1.0 full-time equivalency (FTE)


Career Stream and Level

Job Family
IT Business Analysis

Job Function
Information Technology

Type of criminal background check required:
Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies

Target Hire Date

Expected End Date

Contact Information for Candidates
Grishma Chitrakar
HR Generalist

Open Date

Open Until Filled

Documents Needed to Apply
Resume, Cover Letter, and One Additional Document

Special Instructions to Applicant
Please provide an example of a functional specification, or some form of procedural document you have created for a past or current position.

Diversity Statement
At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.