- Extract and set up data from Netsuite to old System for each function within the business.
- Design, implement, and maintain configurations and customizations of NetSuite ERP to old system.
- Design, implement, and maintain 3rd party software connections from NetSuite to old system.
- Support end user requests for new saved searches, reports, KPI's, and dashboards, and maintain proper system access for user roles
- Provide internal, ongoing system/technical support to NetSuite users, including training
- Monitor end-user usage of systems and track performance
- Provide front line support with regard to all aspects of NetSuite and data integrity
- Identify, evaluate and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
- Responsible for the change management and release process of NetSuite
- Provide a quality and timely communication regarding system status
- Responsible for capturing the requirement on the company's e-commerce platform
- Work with key shareholders surrounding the design and implementation of this new platform to both internal & external partners
- Work closely with business users to define and analyze problems and figure out the most suitable technical, application or configuration solutions.