Business Analyst

Recruiter
Cognizant's Microsoft Business Group
Location
Toronto, Ontario, Canada
Salary
Competitive salary
Posted
04 May 2021
Closes
07 May 2021
Ref
4498036003
Job role
Business analyst, CFO
ROLE DESCRIPTION:

The Business Analyst (BA) will join a team primarily responsible for researching and analyzing clients' needs

You will assist to define, design and document detailed business requirements on large-scale IT
implementations. Activities include: assisting Senior Business Analysts with planning and conducting
client workshops, identify and document functional and non-functional business requirements and help
with facilitating communication within our internal teams. You will be working closely with clients and
colleagues to define application flows, metrics, reports, dashboards, data mapping, and other integration
requirements.

Role & Responsibilities:

Research and Analysis: Carries out research and data collection to understand our clients or potential
clients. Interview's client employees, management teams and other stakeholders to understand the
process and identify areas of change.

Documentation: Gathers, creates, and documents current and future business process flows of all
assigned client projects

Communication: Creates clear, concise, and completed functional specifications and required documents
detailing systems requirements

What skills and responsibilities do you need to be successful in this role?
  • The required experience for this role is 0-2 years
  • University or College Diploma, preferably in Business Administration and/or Computer/Software
    Engineering
  • Previous experience with the above skills highly desired
  • Strong Microsoft Office skills (Word, PowerPoint, Excel, Visio)
  • Creates and fosters key customer relationships - energized by delivering projects and value to clients
  • Establishes a systematic course of action for self or others to ensure accomplishment of specific
    objectives
  • Sets priorities, and goals to manage time efficiently and achieve maximum productivity
  • Able to work under pressure and to prioritize workloads to meet strict deadlines
  • Is firm and decisive - willing to make unpopular decisions when necessary
  • Strong written and verbal communication skills to develop documentation and client training


Nice-to-have Skills:
  • Understanding of Customer Relationship Management (CRM) process flows and platforms
    (Dynamics 365, Power Apps etc.)
  • Understanding of modern Data Analytics Platforms (PowerBI, Tableau)
  • Understanding of Modern API Management Tools (Swagger/OpenAPI, Azure APIM)
  • Understanding of Project Management practices, e.g., Agile, Kanban, Waterfall
  • Desire to work on multiple cloud software systems, SaaS software, CRM enterprise implementations
    (including e-Business, SaaS applications or cloud-based transformations/integrations)


ABOUT THE COGNIZANT MICROSOFT BUSINESS GROUP (MBG)

The Cognizant Microsoft Business Group (MBG) has a singular purpose-advancing your cloud modernization journey with focus, simplicity and scale. The Microsoft Business Group is an end-to-end Microsoft-centric cloud solutions and managed services provider that leverages extensive experience and IP to deliver constant innovation and business value, powered by the Microsoft Cloud platform. We are designed to reflect how you think about cloud transformation from a platform native perspective. Our dedicated experts and trusted blueprint deliver your digital difference through the Microsoft Cloud: Azure, Microsoft 365 and Dynamics 365. We turn digital potential into real business performance at speed.

Who We Are

We are the destination employer for Microsoft-committed professionals, providing depth of specialization and differentiated career paths. We have authentic conversations, build connections and grow careers while centering ourselves around our employees. We are a global team of certified consultants across all relevant technologies, coupled with cloud focused advisory consultants. With our supercharged talent, we are the world's best Microsoft partner. We prioritize investing and expanding.

EQUAL EMPLOYMENT OPPORTUNITY

As a Global Cloud Transformation Consultancy business, the Cognizant Microsoft Business Group (MBG) understands diversity and inclusion in the workplace brings benefits to our customers, our business and most importantly, our people. We are committed to being an inclusive employer and we provide equal employment opportunities to all employees and applicants for employment.

The Cognizant Microsoft Business Group (MBG) prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other factors protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including all aspects of the recruiting and employment life-cycle at Cognizant Microsoft Business Group (MBG).