Senior Business Analyst

Stuart is a leading last-mile delivery platform that connects small and big businesses to a fleet of geolocalised couriers. We empower thousands of companies across Europe by providing same-day delivery, next-day delivery and return solutions. We work across verticals with retailers, grocery stores, restaurants and eCommerce merchants to enable smarter transportation models.

We're looking for a dynamic and results-driven Senior Business Analyst to join our fast-growing Operations team, working on Client Experience challenges in the Food vertical. No two consecutive days at Stuart are alike, but generally, our mission is to drive optimisation and empower data-driven decision making at Stuart through actionable insights. If this resonates with you, read on!

Main responsibilities

Drive growth through amazing client experience in the Food vertical by:

• identifying and diving deep into operational and performance improvement opportunities
• communicating potential solutions based on your insights
• quantifying the potential impact of operational actions for key clients

2. Empower data-driven decision making for stakeholders in operational teams by providing proactive analytical insights and being plugged into analytical needs in key business areas

3. Ensure data availability in the Food vertical by identifying data gaps and translating analytical needs into specifications for the central BI team

Requirements

• 3+ years of relevant work experience
• Excellent research, analytical and quantitative skills with proven experience of Python, SQL and Excel
• Experience with Tableau or a similar BI tool
• You know how to get meaningful information out of large sets of data and can communicate your findings in a clear and concise way
• Ability to rapidly identify opportunities for improvement and provide creative solutions
• Highly energetic, self-motivated and results-oriented person
• Fluency in English

Benefits

• Competitive compensation package
• We are growing with a focus on sustainability.
• Career advancement opportunities as they grow quickly and encourage internal promotions
• Lunch paid for every day (in value up to £10) at work and all the free drinks/snacks you can handle
• Stuart is putting Mental Health Awareness first! Monthly gym allowance (in value up to £40) to use in any gym or for any sports class - a healthy mind in a healthy body
• Flexible working to facilitate work-life balance
• Stuart Academy - regular workshops, lunch & learns, Stu-Classes, Stu-Talks to help learn and become better versions of ourselves.
• Annual company offsite - Ibiza last year!
• Private health care provided by AXA (including dental and optical)
• Pension took care of through a partnership with Royal London.
• Work in an international, diverse, dynamic and passionate environment with a great company culture focused on learning and development.
• Lunchtime sports: 5 a side football Fridays, squash Thursdays, tons of other team building activities such as after work, ping-pong, Mario Kart tournaments, cooking classes and meetups!

"Logistics for a sustainable world." That is the mission at the heart of Stuart Delivery. While customer expectations around the delivery experience are skyrocketing, cities limit traditional logistics methods to improve congestion, pollution and liveability. The convergence of these two trends means that a disruptive approach to last-mile delivery is not a nice-to-have but rather inevitable.

Stuart sits at the crossroads of the future, using our best-in-class proprietary dispatch technology to connect small and big businesses alike to a shared fleet of geolocalised couriers. The result? Efficient, reliable, eco-friendly delivery to help retailers to meet their customers' demands.

We launched in 2015 with a big vision and a handful of clients. Five years later, our platform's couriers complete tens of millions of deliveries annually for the biggest brands across retail, e-commerce, grocery and food.

Stuart is an equal opportunity employer, and we value diversity at our company. We don't discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.