Lead Business Analyst (Permanent)
- Recruiter
- BNP Paribas
- Location
- Sydney, New South Wales, Australia
- Salary
- Competitive salary
- Posted
- 30 Apr 2021
- Closes
- 07 May 2021
- Ref
- 356795219
- Job role
- Business analyst, CFO
Position purpose
The Lead Business Analyst role resides within the Change team under the Client Delivery Division of BNP Paribas Securities Services (BP2S). This role will be a 50/50 split across managing a team of business analysts and performing hands on BA work to successfully contribute and deliver BNP Paribas Securities Client Change Portfolio Projects and Program(s). This role services internal BNP Paribas Securities teams (Client Services, Operations, Fund Administration, Registry, Middle Office, Taxation and Regulatory Services, Product, Transitions services), external vendors and external Clients.
The role of the Lead Business Analyst is to engage in, support and deliver on:
The Lead Business Analyst will have a dual function with an equal weighting; the individual will use their experience to manage the team to success and their hands on BA experience to directly deliver on BA work. The individual will build on the team's current successes and continue to grow the team by employing best industry practices to transform and uplift delivery capability. The Lead Business Analyst will be required to use their stakeholder management abilities to build a network amongst the wider business teams, be able to influence the decision making process and grow to become the 'go to' person for all BA related enquiries. This person will lead the way for the rest of the team, they will unify on-shore and off-shore BA teams towards the common objective.
Key responsibilities
Competencies
Qualification
Primary Location: AU-NSW-Sydney
Job Type: Standard / Permanent
Job: INFORMATION TECHNOLOGY
Education Level: Bachelor Degree or equivalent (>= 3 years)
Experience Level: At least 7 years
Reference: C D000242
The Lead Business Analyst role resides within the Change team under the Client Delivery Division of BNP Paribas Securities Services (BP2S). This role will be a 50/50 split across managing a team of business analysts and performing hands on BA work to successfully contribute and deliver BNP Paribas Securities Client Change Portfolio Projects and Program(s). This role services internal BNP Paribas Securities teams (Client Services, Operations, Fund Administration, Registry, Middle Office, Taxation and Regulatory Services, Product, Transitions services), external vendors and external Clients.
The role of the Lead Business Analyst is to engage in, support and deliver on:
- Client / Business change projects
- Emerging new business initiatives / projects
- Various continuous improvement programs
The Lead Business Analyst will have a dual function with an equal weighting; the individual will use their experience to manage the team to success and their hands on BA experience to directly deliver on BA work. The individual will build on the team's current successes and continue to grow the team by employing best industry practices to transform and uplift delivery capability. The Lead Business Analyst will be required to use their stakeholder management abilities to build a network amongst the wider business teams, be able to influence the decision making process and grow to become the 'go to' person for all BA related enquiries. This person will lead the way for the rest of the team, they will unify on-shore and off-shore BA teams towards the common objective.
Key responsibilities
- Team Leadership
- Maintain and manage resource capacity demands ensuring business BA needs can be met; employ appropriate reporting and escalations as necessary
- Lead, manage and motivate the BA team to deliver project, program and strategic objectives to the agreed timescale
- Provide coaching and mentoring to the team including identifying training needs, tailor to specific needs as appropriate
- Continuous team development through cross skilled functional growth; identify skills gaps, create solutions and secure buy-in from management for implementation
- Maintain high delivery standards of the team; ensure accuracy, timeliness and effective solutions development whilst encouraging innovation
- Develop best practices for the Business Analysts team including methodologies, practices, templates and continuous improvement
- Requirements Analysis
- Analyse business problem and opportunities
- Facilitate requirements gathering workshops, meetings and interviews
- Capture and document requirements in a clear and articulate fashion
- Engage stakeholders to establish a common understanding of the business needs
- Identify and correctly translate business needs into business requirements, not solution requirements
- Clarify and elicit business requirements, proactively identifying additional requirements not explicitly provided, obtaining missing information and resolving conflicting information among the needs and requirements
- Prioritise requirements into Must Have, Should Have, Could Have & Would Like
- Ensure system requirements are consistent with the business requirements. Where possible relate deliverables and their acceptance criteria to the requirements
- Validate business requirements with stakeholders to ensure they are based on an understanding of the stakeholder needs, expectations, constraints, and interfaces
- Check requirements are viable, business benefits have merit and challenge stakeholders as and where appropriate
- Ensure buy-in of all necessary parties to business requirements and obtain formal sign-off / approval to lock in scope
- Organisational & Business Process Design
- Gain a firm understanding of the impacts of the solution on People, Process and Technology
- Engage stakeholders to ensure a common understanding of (and commitment to) all aspects of the project including objectives, scope, risks, benefits and any element they may be providing.
- Gather all the necessary inputs and review to fully understand the requirements, specifications, applicable standards etc.
- Document the current (as-is) business process design if this does not already exist
- Document the to-be business process design / operating model
- Consider and apply any Risk, Audit and Security requirements into the overall business process design
- Utilise design thinking principals and business architecture solutions to drive solutions that are transformative, effective and optimised
- Testing Approach, Test Cases & Test Exeuction
- Consult and input into test strategy, planning and execution by collaborating with the test teams and the wider business stakeholders
- Develop best practices for BA input into testing, build a repeatable test cases library
- Assist the business and the test team in the production (and where appropriate execution) of test cases across the various test cycles
- Influence test delivery to underpin risk based testing, alignment to project timelines and ultimately quality assurance
- Implementation / Business Readiness Activities
- Develop implementation runsheets in conjunction with necessary stakeholders
- Work closely with PMs and other parties as directed to manage and execute runsheets for the successful implementation of the project
- Document the new business procedures or changes to existing business procedures as a result of the project implementation. The following documents also to be updated to reflect a change in procedures, , User Guides & Training Material
- Contribute to the update of Risk and Control Matrices, Service Level Agreements and Business Continuity Instructions
- General
- Actively work to improve the standards and processes of the Business Analysis practice
- Providing realistic estimates and delivering within these estimates (timeframe and budget)
- Complying with audit, risk and security requirements where applicable
- Adapting priorities to meet changing business priorities
Competencies
- Leadership
- 3+ years management experience in leading teams of at least 4 people
- Be comfortable in dealing with senior stakeholders (up to C-Suite) in both BNPP and external organisations as well regulators.
- Experience in implementing best practices and frameworks
- Status and dashboard reporting to senior management team and stakeholders
- Business Analysis
- 8+ years Business Analysis experience within Financial Services, Superannuation or Life Insurance Industry
- Comprehensive understanding of project lifecycles from initiation through to implementation
- Waterfall (PMI, Prince) and Agile (Lean, Scrum, Scaled) methodologies experience
- Techniques; Design thinking, Mind mapping, User stories
- MS. Word, Excel, Visio, PowerPoint, JIRA, TFS, SharePoint
- Technical
- Experience in custody, middle-office, back-office administration - highly desirable
- Funds management, Superannuation or Life Insurance experience - highly desirable
- Prior experience with process mapping, interface and data mapping - highly desirable
- Prior experience in system development, change management and/or client service delivery - desirable
- Prior experience working with relational databases, Business Intelligence reporting, unit pricing, Unit Registry, and/or accounting software - desirable
- Australian Regulatory and/or Taxation experience - desirable
- Behavioral
- Accountable: Want someone who is accountable for their actions. The Business analyst must be accountable for their estimates and for tracking their actions against the relevant plans as well as outlining issues as they arise
- Attention to detail: Ensures accuracy and implements processes to ensure quality of output. Ensures high personal standards in all areas of work.
- Problem solving: gathers and analyses information and uses it to develop effective solutions to difficult problems or situations
- Client Focus: Complete commitment to provide professional, intelligent and timely responses to internal and external clients' needs and to changes in the market.
- Communication: Write, speak and present information effectively, relevantly and in a timely fashion
- Negotiation & conflict resolution: Negotiates or mediates sound agreements in situations where there is disagreement or differences in interests
- Innovation: Develop and implement original ideas, approaches and solutions to typical, unusual or difficult situations or problems
- Collaboration and team work: Develops and maintains a good working relationship with others. Provide support to other team members and seeks the same from others.
- Strategic thinking: Understands the business, and anticipates business needs, reflecting this in the approach to current solutions
- Pro Active: Must be someone who can see a need and be willing to assist in meeting that need even if it falls outside the word specific area of their job description. Want a team player who realizes the importance of delivering the business solution and is willing to assist with this
Qualification
- Degree qualified in IT, Business, or related discipline; and / or relevant work experience in a similar role.
Primary Location: AU-NSW-Sydney
Job Type: Standard / Permanent
Job: INFORMATION TECHNOLOGY
Education Level: Bachelor Degree or equivalent (>= 3 years)
Experience Level: At least 7 years
Reference: C D000242
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