Client Service - Associate 2

Recruiter
State Street.
Location
Bangalore, India
Salary
Not disclosed
Posted
30 Apr 2021
Closes
06 May 2021
Ref
R-665040
Contract type
Permanent
Hours
Full time
Experience level
Qualified accountant

As a Functional Specialist, Associate 2, you will interact internally with global Centers of Excellence, Client Operations teams, business unit Shared Service teams and Joint Venture operations teams to complete applicable day-to-day activities, relating to the overall processing for their assigned clients and tasks.

Overall Responsibilities

  • Validate and review all daily activity related to Asset Owners/Managers, while maintaining all required controls
  • Perform client Reporting/Oversight/Specialized process/Inquiry Management activities and deliverables per desk procedures
  • Support the review and validation of data as needed, e.g. fund Net Asset Values, etc. as well as distribute information to Shared Services and Client Operations teams
  • Research and resolve exceptions, reconciliations, incorrect transactions and issues
  • Receive and resolve inquiries in a timely and accurate manner and communicates effectively with clients when necessary
  • Escalate unresolved issues to management as required
  • Maintain appropriate records of daily and monthly activities
  • Support the production of financial, performance and/or quality reports for client, shareholder, director and management as needed
  • Maintain knowledge of current alternative procedures and processes
  • Document any updates or changes to formal procedures, databases, etc.
  • Prepare and verify information for various projects/special requests as directed
  • Support training of new hires as necessary
  • During the course of normal day to day operations, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
  • Perform other duties as assigned

Qualifications:

  • BCOM or Bachelor’s degree with business related coursework or degree in Accounting or Finance preferred.
  • Minimum 1 year related custody and/ or fund accounting experience, accounting, finance, mutual fund operation, loan operations or related careers preferred.
  • Strong computer competence (Microsoft Applications: Word, Excel)
  • Aptitude for math
  • Strong interpersonal skills
  • Strong oral communication skills
  • Ability to prioritize work
  • Ability to work under pressure, and within a deadline oriented environment

For further information, and to apply, please visit our website via the “Apply” button below.

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