Controllership Manager

Poznan, Polska
Competitive salary and bonus plan
26 Apr 2021
26 May 2021
Approved employers
Approved employer
Contract type
Full time
Experience level


As the Global Process Owner (GPO) for Controllership, you will be accountable to the business for the definition and operational effectiveness ensuring the process within your scope is designed to ultimately drive business benefit and to make it easier for employees utilizing the process.

Assessing external benchmark and best practice trends, as GPO you will support definition of the long-term GSK-wide process vision, strategy, objectives, and performance goals, as well as the operating model required to effectively execute the process in scope while ensuring the process vision is aligned with GSK business and IT strategies. 

You will work very closely with the Regional Close and Control Directors and other GPOs across the business, to understand touch points and align on opportunities.

Partnering with the business, you will define and execute a roadmap to move the organisation from the ‘current state’ to the desired ‘future state’. You will need to contract with business teams and our wider finance organisation to ensure improvements / changes to the process and/or operating model truly drive business value and make it easier for the employees utilising the process. Benefits will need to be defined and measured.

In consultation with business and operational teams you will lead identification, prioritisation, and delivery of process improvements, ensuring they support organisational outcomes and business results, driving down GSK’s Cost to Serve to be upper quartile. Additionally, you will need to ensure the process framework is sustainable by monitoring adoption and adherence. Where improvements require IT system changes, you will be responsible for ensuring any system design meets business requirements, with a focus on strategic applications (e.g. Global ERP).

Process Scope: General Ledger Close, Bison submission, ICT, Inventory, Controllership, Balance Sheet Reconciliations

Functional Scope: All GSK finance organisations operating these processes including GSK Ops Centre (BPO)


Support the vision and define the C&C Controllership roadmap to drive business benefit, continuous improvement and ease of process use for the end user while retaining a high quality and controlled process. Define how GSK will move from the current state to the desired future state (for the process in scope), by:

  • Establishing clear as-is understanding
  • Partnering with business and operational teams to understand the issues and challenges with the ‘current state’ and define and execute the roadmap to transition to the desired ‘future state’
  • Continually assessing external and internal benchmark and best practice trends, identifying areas of opportunities, and surfacing best practices for C&C
  • Look at new technology opportunities like RPA, AI, and others to ensure GSK stays on the forefront of automation
Manage prioritization and lead delivery by:

  • Using Agile ways of working, prioritize the C&C Controllership portfolio, working with multiple levels of the business to define problems and understand the business value of solving those problems. 
  • Setting up and running governance mechanisms (where appropriate) at tactical level (i.e. project execution, global / regional KPI tracking)
  • Working with the sub-process managers on your team, evaluating potential initiatives – assessing business / stakeholder alignment, priority, urgency, identify & drive benefits delivery with an acceptable ROI etc
  • Creating compelling business cases for change and driving initiative approvals through appropriate governance channels
  • Inputting into detailed solution / system design
  • Developing and utilising robust prioritisation criteria and tools
  • Align with other towers to ensure E2E processes are optimised
Taxonomy, Policy, Processes and Controls

  • Design, document and deploy optimised, standardised processes across finance*
  • Define and Govern Taxonomy, Policy and Process,
  • Arbitrate on any issues related to clarity of taxonomy or where changes are proposed
  • Review and update policy to optimise process
  • Accountable for determining how new accounting standards will impact C&C Reporting and ensure new processes are put in place.
  • Partner with Finance Risk MManagement & Compliance (FRMC) to ensure controls are optimised to balance risk and efficiency

  • Support Hubs and Ops centre Centres of Expertise for these processes including E2E taxonomy to optimise efficiency and effectiveness

  • Partner with the Process and Systems director to develop a clear roadmap of ERP, RPA, Cloud and Niche tools to optimise processes
  • Establish a pipeline of processes that can be automated with RPA and partner with Genpact to deliver including those countries/regions not supported by Genpact
  • Set the roadmap for the deployment of Cadency. Set the business requirement and roadmap for new Cadency functionality to drive process efficiency
  • BPSD and GSOP documentation
  • Controllership GPO owns Cadency development including developing business cases to deploy advances in use of existing functionality
Optimise extraction of solution value by:

  • Ensure Performance Management Measures are in place and in use. These will be used in the Ops Board to measure compliance
  • Drive resolution of process issues identified by Regional C&C Directors
  • Monitoring operational efficiency and effectiveness KPIs (baseline and targets) – partnering with business and operational teams to take corrective action, as required
  • Assessing process adoption and process adherence / compliance – triggering appropriate interventions, as required
  • Owning the ‘Community of Practice’ for their specific global process – and using this community to solicit Voice of the Customer
  • Promoting a continuous improvement cycle (i.e. monitor, improve, monitor, adjust)
  • Verifying that business case benefits are realised for any process related improvements

  • Accountable for identifying and driving benefits delivery.
  • Support Deloitte team with global data queries for preparation of ARC papers
  • Ensure staff development and succession planning

Accounting Qualification (ACA, ACCA or CIMA)


  • Operational Process (Record To Report & Controllership)
  • Finance Process Transformation
  • Understanding of GSK Financial process and organisation structure
  • Understanding of GSK’s ERP and Cloud Systems

Experienced finance professional with C&C Period End close and controllership experience

  • Experience in managing the navigation of decisions and/or their execution through multiple parties in major, matrixed organisations
  • Excellent leadership and communication skills and the ability to work flexibly within a matrix team
  • Fluency in GSK’s finance processes and organisational structure
  • Expert in GSK’s or other large organisation’s E2E accounting processes
  • Sound understanding of process simplification and standardisation and proven experience in global process roll-out
  • Strong change management experience and decision making capabilities
  • Ability to think strategically at an operating model level as well as at a detailed process specific level. Ability to stay ‘close to the ground’ to understand the ‘real’ end-user experience and perspective
  • Senior stakeholder management skills and experience in engaging business placeholders
  • Prior experience in transformation and/or change programmes at global/enterprise level, with a track record of achievement in this role (typically 3-5 years of experience)
  • Experience of SAP/ERP architecture and/or experience of using Cadency platform.
  • Ability to coordinate several activities at once, quickly analyse and resolve specific problems
  • Ability to manage tasks, work independently, and proceed with objectives with minimal supervision
  • Good knowledge of process design, lean sigma and other process improvement approaches across a global organisation

  • We are a high performing talented team who support our businesses in making the right decisions and driving GSK Finance towards best-in-class
  • Career with purpose - whatever it is you’re doing, you’ll be sharing our mission to improve the quality of human life, by enabling people to do more, feel better and live longer
  • Possibility of developing within the role and company’s structure
  • Additional benefits (bonus plan, medical care, life insurance, pension scheme, sports card, recreation allowance, social fund)
  • Access to newest technologies and solutions
  • Integration events
  • Career at one of the leading global healthcare companies
  • Supportive & friendly working environment
  • Corporate culture based on our values: patient focus, integrity, respect and transparency

For further information, and to apply, please visit our website via the “Apply” button below.

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