Business Analyst - PMO

The Institutional Clients Group Program Management Office require an Analyst to conduct qualitative inspections of program and project artefacts against published Program and Project Management procedures and standards; provide metrics, trends and observations to project managers; provide input to enhancing controls, process and standards changes.

The person will as part of the ICG O&T Control Effectiveness organization:

• Identify key quality and control risks across Operations and Technology programs and projects through efficient, effective and accurate control and quality focused inspections
• Using a range of review processes, provide Technology and Operations Managers with ongoing monitoring of the compliance and quality status of their projects and programs
• Provide Technology and Operations with quantitative measures as well as qualitative observations and recommendations on major risk themes and trends related to their work efforts
• Contribute to the ongoing enhancement of the team's toolset, including Microsoft-based and Qlikview dashboard solutions.
• Liaise with specific technology management organization highlighting areas of risk and solutions to mitigate that risk.

Knowledge / Experience:

• Knowledge of Project Management and/or Software Development Lifecycles and related standards and policies (including various methodologies eg Agile, Iterative, and traditional Waterfall)
• Understand industry processes and quality standards, industry trends
• Experience of developing and/or promotion of project best practices
• Experience in financial services organization
• Training / certification in an established process framework (ITIL, CMMi, PMP, PRINCE2 etc.) is desirable
• A technical background in development, testing, infrastructure, or delivery is desirable.

Skills:

• Excellent interpersonal, written and verbal communication skills
• Good organizational skills, ability to work under pressure and prioritize within tight deadlines while maintaining total accuracy
• Ability to influence others and quickly earn the confidence of others
• High level of attention to detail
• Strong working knowledge of Microsoft Office with Excel, Outlook, and PowerPoint skills
• Quick learner and able to work in a diverse, global environment
• Ability to analyze large amounts of data, decipher project artefacts, and determine corresponding risk
• Ability to work as part of a team, and also independently under own supervision
• Possess the ability to develop and maintain good working relationships with various levels of management
• Have the ability to define problems, collect data, establish facts, and draw valid conclusions to benefit the organization and maintain client satisfaction

Education:

• Bachelor's/University degree or equivalent experience

Job Family Group:
Technology

Job Family:
Technology Quality

Time Type:
Full time

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