Business Analyst - Home Loans
- Recruiter
- Macquarie Group
- Location
- Sydney, New South Wales, Australia
- Salary
- Competitive salary
- Posted
- 22 Apr 2021
- Closes
- 23 Apr 2021
- Ref
- BFS-956687
- Job role
- Business analyst, CFO
Within Personal Banking, we are proud of our high-performance culture, diversity and inclusion. We have a strong focus on meeting community expectations and making risk-conscious and data-based decisions. In line with our entrepreneurial and innovative culture, we adopt Enterprise Agile and Human Centered Design ways of working and embrace a growth and learning mindset.
As the Business Analyst, you will be working within the Home Loans Originations feature team to deliver the best customer experience for our home loan clients, brokers and staff members. You will be the voice of the customer, with a deep understanding and empathy of current needs and pain points of our users. You will work closely with sales teams, credit analysts, panel solicitors, business stakeholders, service designers, clients & technology teams to refine the epics, features and stories.
The role involves you designing and delivering solutions to support the end to end experience for Brokers applying for a Macquarie home loan on behalf of their clients. You will have particular expertise in business requirements gathering, leveraging data to support decision making, facilitate workshops, process design, process mapping, and change management. You will be a passionate self-starter, excellent collaborator and able to build strong relationships with a range of stakeholders.
.You will have:
Joining the Home Loans Originations feature team you will join a team a talented team of analysts, engineers and subject matter experts. This role is a great opportunity for someone passionate about supporting our Broker Home Loan business and the experience of our clients and staff.
If you are willing to be flexible, can own and see through tasks/projects to completion and are looking to stretch yourself and grow in a dynamic and professional environment then this may be the role for you.
About Banking and Financial Services
Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.
Our commitment to Diversity and Inclusion
The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.
We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.
As the Business Analyst, you will be working within the Home Loans Originations feature team to deliver the best customer experience for our home loan clients, brokers and staff members. You will be the voice of the customer, with a deep understanding and empathy of current needs and pain points of our users. You will work closely with sales teams, credit analysts, panel solicitors, business stakeholders, service designers, clients & technology teams to refine the epics, features and stories.
The role involves you designing and delivering solutions to support the end to end experience for Brokers applying for a Macquarie home loan on behalf of their clients. You will have particular expertise in business requirements gathering, leveraging data to support decision making, facilitate workshops, process design, process mapping, and change management. You will be a passionate self-starter, excellent collaborator and able to build strong relationships with a range of stakeholders.
.You will have:
- A minimum of 2-3 years business analyst experience in the banking and financial services.
- Excellent stakeholder management skills
- Strong analytical skills with the ability to define efficient solutions based on input from stakeholders
- Experience conducting workshops for requirements gathering including working with clients, business stakeholders and technical experts
- Expert in LEAN process design and process maps
- Strong written and verbal communication skills
- Inquisitive, open minded and challenge the status quo where required
- Experience in change management
- Self-motivation with a high level of accountability and the ability to drive successful outcomes
- Proven time management and planning abilities which allow you to identify task dependencies/ critical paths and determine appropriate milestones
- Experience with UX best-practices, design thinking and empathy testing
- Experience with enterprise agile and human centered design methodologies
- Relevant business or technology related degree.
- Experience with Pega, SAP, Fuse and financial services knowledge including home loans are also highly desirable
Joining the Home Loans Originations feature team you will join a team a talented team of analysts, engineers and subject matter experts. This role is a great opportunity for someone passionate about supporting our Broker Home Loan business and the experience of our clients and staff.
If you are willing to be flexible, can own and see through tasks/projects to completion and are looking to stretch yourself and grow in a dynamic and professional environment then this may be the role for you.
About Banking and Financial Services
Banking and Financial Services is Macquarie's retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients.
Our commitment to Diversity and Inclusion
The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.
We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.