Oracle India

Business Analyst - Retail Banking (Loan, Mortgage)

Oracle India
Chennai, Tamil Nadu, India
Competitive salary
19 Apr 2021
22 Apr 2021
Job role
Business analyst, CFO
JD: BA - Mortgages

  • This role will work in close partnership with Programme / Project Managers, Business Users, technology groups, Suppliers and Partners to deliver key projects for the Australian Citi Retail business.
  • Expected to bring in subject matter expertise and leverage the technical / industry practice knowledge.
  • Responsible to deliver quality requirement documents based on thorough analysis & impact assessment.
  • The role will own and deliver requirement specifications, and undertake critical activities and tasks required to ensure that business requirements are completely and accurately represented and implemented within project schedules and in an agile delivery method.

  • Requirement gathering via discussions with users, workshops, interviews and document reviews.
  • Elicit business requirements and conceptualise business process and workflows.
  • Analyse the business requirements, facilitate and describe solution approach.
  • Assist developers / vendors to clarify and elaborate on the requirements for integrated solution.
  • Review Technical specifications, test cases - ensure relevance & completeness.
  • Investigate and resolve problems in collaboration with the developers and functional/business users.
  • Prepare wireframes, guide web designers / developers on mock-up screens and UI design, ensure user expectations and ease are fulfilled in UI design.
  • Assess, document and communicate to Stakeholders (including Vendors), the process changes, its impact and ensure they are understood and signed-off.
  • Identify, manage and resolve matters escalated by vendors /stakeholders by means as required.
  • Assist in business readiness by providing updates to system changes that impacts processes/controls.
  • Reporting - Regular communications to programme / project manager of status and raise red flags.


This role is positioned with mortgage transformation program; thus, the role is expected to:
  • Know end to end Mortgage loan origination process - Credit Assessment in particular for Australia market
  • Mortgage application processing from lodgement to account maintenance, data and document requirement, flow and validations at each stage.
  • Good insight of mortgage life cycle - Origination, Fulfilment, Servicing and Discharge.
  • On boarding of customers across relationships and enhancing the relationship value.
  • Across with the mortgage acquisition channels - Broker in particular & partners, like Valex, Galilee, etc.

  • Business Analysis - Experienced in gathering, analysing and documenting business requirements.
  • Written & Verbal Communication -Confident, clear and effective in verbal and written communication, substantiating it with details and facts.
  • Customer Focus - Seeks to understand the needs and issues of end users
  • Project and Testing tools: Using appropriate requirement management and testing tools conforming to agreed project delivery standards.
  • Positive and results orientated. Ability to effectively multi task in a high paced environment, undertaking multiple requirement management at the same time.
  • Demonstrate/proven strong attention to detail and a high degree of intellectual curiosity.

  • Minimum of 5 years working business knowledge of Mortgage Origination systems and process.
  • Ideally has experience working with NextGen, LIXI, Simpology, Galilee.
  • 5+ years of extensive Business Analysis experience, preparing process, user, and interfacing diagrams.
  • Experience in tools like Visio, Jira, and other screen mock-up tools and preparing wireframes is preferable.

Detailed Description and Job Requirements
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications.

Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.

2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

Similar jobs

Similar jobs