Senior Cash Collection Specialist

As a Senior Cash Collection Specialist, you will:  

• Be performing collection activities on Past Due AR on assigned portfolio of Customers. 
• Be responsible for determining the most appropriate method to collect payment against delinquent account (dunning letter, email, phone call)
• Be reviewing delinquent accounts with Senior Management and providing regular collection forecasts 
• Be responsible for preparing Customer Aging analysis
• Be responsible for resolving Customer disputes pertaining to collection
• Advise and make recommendations regarding the subsequent treatment of uncollectible receivables (transfer to third party, bad debt reserve, write off) 
• Cooperate closely with different departments (Cash Application, Project Accounting, Project Managers) to achieve targets
• Negotiate and build long term business relationships with customers
• Escalate all unsolved/unclear issues to the Team Leader
• Plan and prioritize own work to ensure that deadlines and customer expectations are met
• Support TL in developing less experienced staff and other tasks 
• Act as TL back up if needed

Here’s What You’ll Need:

Qualifications:

• Degree in Finance/Accounting or related field will be a strong asset
• 3+ years of experience in AR or Cash Collection department
• Fluency in both written and spoken English
• Advanced knowledge of MS Office, especially MS Excel
• Knowledge of Oracle Financials will be an asset

The ideal candidate will possess the following skills and experience:

• Willingness to support different time zones 
• Excellent communication skills
• Ability to achieve targets. Result driven.
• Excellent business partnering skills and proactiveness
• High degree of accuracy and attention to detail
• Ability to prioritize and manage multiple tasks in a fast-paced environment

We offer:

• International working environment and unique company culture with emphasis on individual career growth and work-life balance
• Friendly atmosphere and professional collaboration founded on diversity and inclusion in the workplace (e.g. employees’ organizations initiatives like Women’s Networks, Green Team, Toastmasters, sport activities)
• Full time employment contract with salary corresponding to qualifications
• Benefits package (e.g. private medical care, life insurance, Multisport card, car park sharing system, bicycle parking, fruits)
• Personal development opportunities, including but not limited to, a range of professional trainings and certifications (e.g. ACCA, CIMA), post-graduate studies, English lessons
• Flexible working hours and ability to work remotely based on business requirements