Jacobs Poland

Senior Cash Collection Specialist

Jacobs Poland
Kraków (PL)
Full time employment contract with salary corresponding to qualifications Benefits package
15 Apr 2021
15 May 2021
Approved employers
Approved employer
Job role
Contract type
Full time

As a Senior Cash Collection Specialist, you will:  

  • Be performing collection activities on Past Due AR on assigned portfolio of Customers. 
  • Be responsible for determining the most appropriate method to collect payment against delinquent account (dunning letter, email, phone call)
  • Be reviewing delinquent accounts with Senior Management and providing regular collection forecasts 
  • Be responsible for preparing Customer Aging analysis
  • Be responsible for resolving Customer disputes pertaining to collection
  • Advise and make recommendations regarding the subsequent treatment of uncollectible receivables (transfer to third party, bad debt reserve, write off) 
  • Cooperate closely with different departments (Cash Application, Project Accounting, Project Managers) to achieve targets
  • Negotiate and build long term business relationships with customers
  • Escalate all unsolved/unclear issues to the Team Leader
  • Plan and prioritize own work to ensure that deadlines and customer expectations are met
  • Support TL in developing less experienced staff and other tasks 
  • Act as TL back up if needed

Here’s What You’ll Need:


  • Degree in Finance/Accounting or related field will be a strong asset
  • 3+ years of experience in AR or Cash Collection department
  • Fluency in both written and spoken English
  • Advanced knowledge of MS Office, especially MS Excel
  • Knowledge of Oracle Financials will be an asset

The ideal candidate will possess the following skills and experience:

  • Willingness to support different time zones 
  • Excellent communication skills
  • Ability to achieve targets. Result driven.
  • Excellent business partnering skills and proactiveness
  • High degree of accuracy and attention to detail
  • Ability to prioritize and manage multiple tasks in a fast-paced environment

We offer:

  • International working environment and unique company culture with emphasis on individual career growth and work-life balance
  • Friendly atmosphere and professional collaboration founded on diversity and inclusion in the workplace (e.g. employees’ organizations initiatives like Women’s Networks, Green Team, Toastmasters, sport activities)
  • Full time employment contract with salary corresponding to qualifications
  • Benefits package (e.g. private medical care, life insurance, Multisport card, car park sharing system, bicycle parking, fruits)
  • Personal development opportunities, including but not limited to, a range of professional trainings and certifications (e.g. ACCA, CIMA), post-graduate studies, English lessons
  • Flexible working hours and ability to work remotely based on business requirements

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