Deputy Head, Accounts Receivable, 1FSS (Singaporeans Only)

Deputy Head, Accounts Receivable, 1FSS

Formed in 2019, 1FSS Pte Ltd has been the leading Center of Excellence for public sector shared services centers. The purpose of the Finance Shared Service is to achieve efficiency gains from synergizing capabilities through centralization of services. This ultimately allows us to increase the value we provide to all our stakeholders, whether they are institutions or our patients. Being an organization serving for the majority of healthcare institutions in Singapore, we are committed to support the healthcare industry as a whole and raise the bar for healthcare service regionally and globally.

Reporting to the Head of Accounts Receivable (AR), the candidate has the primary responsibility to support the Head of AR in leading the AR Department. The role will assist in managing the day-to-day operations of AR Monitoring, Billing, Payment Enquiry, Receipting and drive process improvement projects. The role will ensure that the department provide services as agreed in the scope of services to their stakeholders and ensure that they are of the highest quality. The Deputy Head will also enable an effective and collaborative environment between the Head and the Team Leads.

Job Responsibilities:

• Assist in managing department's full spectrum of AR activities based on agreed scope of services by ensuring highest quality standards. The activities include Billing, Receipting, AR Monitoring, Payment Enquiry
• Ensure process integrity and compliance with regulatory and audit requirements
• Support the development of effective internal controls
• Drive process consistency and standardization to optimize operational efficiency and effectiveness
• To manage or take part in projects to drive efficiency
• Assist in the development of the overall work plan and key performance results of the AP department
• Maintain oversight of staffing requirements, staff development and training needs
• Provide mentorship, guidance, regular feedback, coaching and developmental experiences to staff
• Enable an effective and collaborative between Head and Team Leads
• Establish and maintain client and/or third party relationships
• Establish and review client service standards for AR department​

Job Requirements:

• Degree in Accounting or ACCA equivalent
• Minimum 7 - 10 years of working experience in a finance function or financial shared service center, and prior experience in a shared service center with call center would be an advantage.
• Exposure to Accounts Receivable processes and in-depth knowledge of best practices within this function
• Strong Project Management and Process Improvement skills
• Strong leadership skills with ability to manage and develop team members
• Analytical and numerical ability and able to problem-solve
• Excellent inter-personal and communication skills and adept at working with multiple groups of stakeholders simultaneously
• Self-motivated and able to work independently
• Meticulous, resourceful and have a positive work attitude
• Able to manage stress, multi-task and work under tight deadlines
• Proficient in SAP S4 Hana, MS Excel, Word and Powerpoint
• Experience in large scale ERP project management (SAP S4 Hana) and RPA implementation will be an added advantage