Process Improvement Professional 2/Audit/Data Analysis/Metrics

Humana Inc.
14 Apr 2021
19 Apr 2021
Job role
Contract type
Full time

The Process Improvement Professional 2 analyzes, and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Process Improvement Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.


The Process Improvement Professional 2 researches best business practices within and outside the organization to establish benchmark data. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost. Determines how new information technologies can support re–engineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and re–engineering, change management and measurement, and/or process–driven systems requirements. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

* Our Department of Defense contract requires U.S. Citizenship
* Associate degree in Business or related field (preferred)
* 2 years' experience in audit
* 2 years of experience in data analysis or metrics reporting
* Strong PC skills, including with business software – Word, Excel and Access

Preferred Qualifications

* Bachelor's degree in Business or related field
* Healthcare experience
* Provider operations experience
* TRICARE Certification experience

Additional information

* Schedule: Monday to Friday from 8 am to 5 pm.
* Training: Most of the training will be on the job, and through The Learning Center.
* Work Location (Address): WAH
* % Travel: minimal, 10% post Covid–19 emergency
* Government Background Investigation – eQIP Process: If offered a position with Humana Government Business you may be required to go through the eQIP process to obtain Government Security Clearance to work on government systems. This requires the completion of a 100+ page document on–line, finger printing, background check, credit check and, completion of an employment application and drug test. The financial/credit check portion requires an in depth review of any failure to meet financial obligations within the past 7 years, including but not limited to bankruptcy, debt over 120 days delinquent and/or $15,000 threshold for bad debt (items in collection and charge off).

Scheduled Weekly Hours


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