PMO Manager

Wrocław, Poland
Not disclosed
09 Apr 2021
07 May 2021
Approved employers
Approved employer
Contract type
Full time
Experience level

The ASA role improves account team efficiency and effectiveness through the performance of key project management and coordination activities.

ASA team helps in account coordination, project management, financial analysis, data compliance requirements and other miscellaneous administrative tasks that do not require client-serving technical judgment related to above service lines.

The opportunity

We’re looking for a Manager with expertise in accounts support skills to join our ASA Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering.

Your key responsibilities

  • To liaise and work with project teams to help the Consulting practice to expand the services already provided to the UK and US and establish the Account Co-ordinator team in location
  • Assist in hiring, documentation, training and other project related aspects
  • To facilitate establishment of new work from project initiation to 'business as usual'
  • Managing operations for multiple UK and US clients / processes. Co-ordination, supervision, and development of a growing team of account co-ordinators (associates and sr. associates)
  • Team development (mentoring, counselling, team building)
  • Responsible for quality control, review of the team's work, and ensuring overall adherence to Turn Around Time, Key Performance Indicators and Service Level Agreement
  • Process documentation and facilitation of knowledge sharing
  • To escalate any major delays & suggest effective/feasible solutions
  • Assist engagement teams with monitoring and communication of the budget, billing schedules and work in process. Analyse and monitor costs against budget, and assist teams with resourcing plan for engagement
  • Contribute to the culture of the broader EY GDS team
  • Skills and attributes for success

  • ASAs enhance service delivery by ensuring that deadlines are met, the project is efficiently managed, and there is proactive coordination /communication
  • Provide support to Consulting technical team members
  • Assist with matters related to fees and billings, invoicing, budgets
  • Ensure proper and efficient team communications
  • Perform non-technical planning and organizational tasks for the account
  • Ensure that all required documentation is filed and archived
  • Support efforts to develop and maintain client relationships
  • Reporting and preparing Dashboards for client team including senior leadership
  • One-time tasks, ad hoc reporting, etc.
  • To qualify for the role, you must have

  • A Graduate, preferably B. Com/BBA/Economics Graduates (No post-graduation experience required)
  • Previous accounting / finance / business process outsourcing experience and/or project management experience - ideally at least 10-12 years with 1-2 years’ experience as a Manager.
  • Excellent communication skills - written and verbal English.
  • Very strong organizational and management skills; ability to delegate effectively and allocate work amongst team members
  • Experience of training small teams in new or established processes and developing suitable training material
  • Strong analytical/numerical skills, data interpretation skills
  • Excellent people skills; promotes teamwork, ability to lead and motivate a group of 10-15 team members.
  • Able to meet tight deadlines and ensure work is of consistently high quality with attention to detail.
  • Ability to build and leverage networks
  • Ideally, you’ll also have

  • Organized and self-disciplined
  • Calm and capable of juggling conflicting demands on time and of prioritizing effectively
  • High degree of accuracy
  • Confident to deal with senior level contacts, internally and externally
  • What we look for 

  • Strong communication skills
  • Strong attention to detail even when dealing with routine tasks
  • Ability to meet tight deadlines
  • Ability to ensure that work is of a consistently high standard
  • Ability to multi-task projects and assignments in order of priority
  • Team player with willing and enthusiastic approach
  • Excellent interpersonal skills, internally and externally
  • Ability to plan and anticipate potential problems before they arise
  • What we offer

    EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
  • About EY

    EY | Building a better working world

    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

    Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

    Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

    The exceptional EY experience. It’s yours to build.

    For further information, and to apply, please visit our website via the “Apply” button below.

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