Job description
To provide high quality service deliverables to the firms front office team
for Private Equity(PE) Clients you are responsible for, ensuring all
deliverables are met and the Clients / Front Office expectations are managed
and met on a day to day basis.
This entails reviewing all Financial Statements and disclosures and ad-hoc
client deliverables in relation to providing fund administration services to PE
clients.
Expected to help improve the processes and efficiencies of the department.
Create an environment that motivates direct reports to learn and develop, to
enable them to become Client Services Accountants.
Be subject matter expert of Private Equity Fund Structures accounting and
administration processes.
Core Responsibilities:
Managing
Back Office financial servicing for a portfolio of clients ensuring the
smooth running of day to day relationship with Front Office and consistent
delivery of client reporting/ information accurately and on timeEnsuring
that adequate training has been received and support provided in order to
complete the role and be proactive in defining areas needing attention or
supportEnsuring
preparers of work receive constructive support and are trained adequately
to complete their role.Be an
‘expert’ on designated clients including understanding technical details
of their LPA, SLA, Fee Agreement and any technical nuancesMinimise
risk to IQ -EQ by ensuring all procedures and checklists are followed by
all cell members
Tasks / Duties:
Client Delivery:
Deliver
timely quality service to the Front Office to ensure all requests for
designated clients are met, ensuring any client/investor queries are
responded to within 24 hoursComplete
first review on designated Client work and perform second reviews for
other teams as requiredEnsure that
KPIs are developed, implemented and reported quarterly in accordance with
agreed SLA’sPrepare quarter
end timetable for all client work and manage quarter end process to ensure
all deliverables adequately resourced and completed on timeMaintain
regular contact with Front Office through weekly phone calls and emails
detailing upcoming deliverables and progress thereof.Assist with
new business take on where required.
Management of Workflow
Ensure
client deliverables are input in workflow planner and adequate resources
are allocated to ensure staff are fully utilisedEnsure
preparers of work are preparing all work to a standard suitable for first
reviewEnsure
preparers of work receive relevant feedback on a timely basis and receive
appropriate development supportPlan
workloads and utilise support team / additional resources where necessary
to ensure deadlines are achievedEnsure
reconciled cash balances are maintained for all clients at all timesEnsure our
electronic time sheets (MeBill)) are completed daily, and accurately for
all hours worked and recording adhoc work completed for billing purposes
Systems
Understand
and use best practice on Investran (accounting platform)Understand
and make best use of the functionality in our software when producing
accountsEnsure
Client database is up to date and accurate in Investran (contact changes
completed within 24 hours of receipt) and Outlook databases for client
related changes
Risk
Ensure
relevant procedures and checklists are adhered to by staff to minimise
risk of errorsReport any
breaches, complaints or errors to Compliance officer promptlyEnsure all
error reports are completed for review by the Senior Accountant on the day
an error is identified
Other
Undertake
any additional reasonable requests as deemed by the firm
Qualifications
Qualified
Accountant (CPA) 4-6
years relevant experienceExperience
of managing service operations and managing client deliverablesExperience
of managing staff and conducting appraisalsExperience
in preparation and review of Financial Accounts with notesExcellent
organisational, prioritisation and interpersonal skillsComfortable
communicating with Senior ManagementIntermediate
Microsoft Office skills with particular focus on Excel skillsCan do’
attitude, ability to cope with tight deadlines, working under pressure and
lead by example
Additional information
At IQ-EQ we want you to reach your full potential. We offer an inclusive and
diverse environment to support your career aspirations. With a strong emphasis
on continuous learning and a holistic approach to your professional and
personal development. We also offer opportunities across our service lines and
our international network of offices.
Company description
IQ-EQ is a leading Investor Services group which combines global expertise
with an unwavering focus on client service delivery. We support fund managers,
global companies, family offices and private clients operating worldwide.
For further information, and to apply, please visit our website via the
“Apply” button below.