Financial Projects and Data Analyst- Month FTC

Allianz Worldwide Care provides insurance solutions for health, life and disability on a global scale. Our focus is on earning and maintaining client loyalty by providing a global, market leading, level of service and support. We are the international health division of Allianz Worldwide Partners and part of the Allianz Group. Founded in 1890, today the Allianz Group is one of the leading global services providers in insurance, banking and asset management. The scale of the Allianz Group and the extent of its worldwide operations mean that the majority of services offered by Allianz Worldwide Care are developed, delivered and supported from within the group. This ensures a more dependable and accessible service package that makes the most of local knowledge and on-the-ground support. Our commitment to customer service is highlighted by our "Clear to Zero" claims handling initiative, whereby 95% of fully completed Claim Forms received are processed within 48 hours. Our service-led approach is fostered by an internal culture of employee recognition and reward. Allianz Worldwide Care`s "I Make a Difference" award is given to staff who make a significant and positive difference within service-led activities, encouraging a service level that exceeds rather than meets customer expectations, across every stage of customer contact. Financial Administration - Technical Support ( 12 months FTC) Financial Administration Financial Projects Specialist (AWP Tech Specialist) To coordinate and deliver on assigned Regional and Departmental projects. To act as a knowledgeable resource to the department and to offer creative solutions within a goal orientated environment. To train, support and implement new systems/enhancements and processes in the department. The project specialist will act as the communication conduit between internal and external customers where necessary. To manage assigned technical aspects of the day to day operations. To support the day to day operations on a technical and operational level in the Claims Payments Investigations team, Cash Allocations, Commissions & IGO and Credit Control for both Individual & Corporate clients. Devise creative solutions to support the financial administration processes in new markets Increase company knowledge in relation to other areas which have a direct link to Financial Administration. Implementation of process improvements across the department Key Responsibilities -Deliver service level components, quality and productivity targets -Ownership for problem resolution -Ownership of all tasks assigned so as to avoid `passing the buck`. -Compile reports on department`s performance and feedback relevant to assigned tasks. -Communicate and act as focal point of dissemination of information from management to team and vice versa. -Work closely with Financial Administration Team to solve problems and provide detailed information where required. -Support the Financial Administration day to day operations on a technical and operational level in the Claims Payments Investigations team, Cash Allocations, Commissions & IGO and Credit Control for both Individual & Corporate clients. -Furnish management with weekly reports for communication to the Executive Committee for the purpose of providing an accurate picture of the department`s productivity relevant to assigned tasks. -Participate in various operational activities, outside of the Financial Administration Team to ensure that operational service delivery meets and exceed clients` expectations. -Promote positive, high customer service and quality ethos in the department and in the company as appropriate. -Devise creative solutions to support the financial administration processes in new regional markets -Promote company values and the `I make a difference` initiative. Represent the Head of Financial Administration or Financial Administration Experience Required -Proven successful experience working on new business/system projects -Experience designing business solutions would be an advantage -Experience working in a pressurized and goal driven environment. -Proven successful experience in a client facing financial area Proven successful experience using Microsoft excel as a key reporting/ solution tool Behavioral Competencies -Ability to work on own initiative or as part of a team -Ability to build and maintain strong customer relationship both internal & external. -Highly pro-active and consistent/persistent approach to carrying out task. -Committed to delivering results -Highly numerate and strong attention to detail. -Strong verbal, written and interpersonal communication skills -Effective time-management & organizational skills -Ability to transfer knowledge i.e. training & processes -Ability to work well under pressure -Solution driven - identifying smarter ways of working -Operates with Integrity and accountability -Positive and supportive can do attitude The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies To learn more about us please visit www.allianzworldwidecare.com/movie Allianz Worldwide Care is an Equal Opportunities Employer To apply direct click here