Client Service - Team Leader

State Street.
Bangalore, India
Not disclosed
05 Mar 2021
10 Mar 2021
Contract type
Full time
Experience level

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.

State Street is an Affirmative Action/ Equal Opportunity Employer/Vet/Disability.

Job Description

  • Candidate will perform oversight of transactions to present or assist in the resolution of failed trades, overdrafts and other problems that may arise.
  • Candidate will track and conduct research to resolve issues and respond to inquiries from internal departments and will maintain accurate records of follow-up actions.
  • Continually evaluate current processes to strive for increased efficiency.
  • During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
  • Qualifications

  • Bachelor’s degrees or equivalent.
  • Experience with MCH or my statestreet highly preferred
  • Demonstrated record of being team oriented
  • Must have two years of financial services experience, preferably with accounting and custody exposure, and knowledge of financial market activities and transactions.
  • Strong customer service, communication, organizational and problem solving skills.
  • Must be able to prioritize activities and work well under pressure.
  • Comfortable leading and motivating others.
  • Excellent analytical and problem solving skills.
  • A strong understanding of domestic and international markets.
  • Experience with Fixed Income, Equity and Derivative Securities preferred.
  • Excellent verbal and written communication skills
  • For further information, and to apply, please visit our website via the “Apply” button below.

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