Business Analyst (Human Resources), Group Operations & Technology

Job Description

• Act as a SME in the respective domains with sufficient knowledge to interact, solicit requirements, and advise senior-level business users
• Work very closely with business users and project team members on solutioning/project initiation, implementation and post-implementation support
• Lead solutioning effort and help develop compelling and innovative solutions while complying with existing standards, guidelines, and processes
• Perform Business Analysis and lead the requirements gathering with business users. Suggest alternate solutions to meet or improve the desired objectives based on best practices and industry solutions and influence the desired outcomes
• Verify that the user requirements are achievable and support business users during UAT and post-implementation phases.
• Collaborate with IT teams to resolve issues. Work with Solution Architects, Data Modelers, Systems Analysts, and Source system support teams to produce high quality deliverables
• Drive user requirement, document and obtain a signed off.
• Develop functional specification and obtain a signed off.
• Perform User Acceptance Testing (UAT)
• Troubleshoot functional issues encountered during UAT Qualifications

• Strong Domain knowledge in Human Resources (HR)
• Experience with driving Employee Experience initiatives and/or HR systems will be considered an advantage
• Experience in driving digital initiatives with business and Operations will be an advantage
• Familiar with Agile development methodologies
• Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required
• Good oral and written communication skills, including documentation and presentation skills
• Comfortable communicating across business divisions and levels of seniority

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