Business Analyst

DESCRIPTION
Overview: Selling Partner Support at AMAZON
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. To expand the selection of products available to customers Amazon engages with sellers who offer their catalogue of products on Amazons' global ecommerce platforms.
The Selling Partner Support team acts as the primary interface between Amazon and selling partners. We strive to predict the Selling Partner's needs, create innovative self-help tools and provide solutions to help our partners better serve their customers and grow their businesses. Roles within Selling Partner Support at Amazon offer candidates the opportunity to grow and develop skills such as mentorship, coaching, negotiation, process improvement, account management, data analysis, presentation and communication all while contributing to our vision of creating and sustaining a culture of approachable excellence that delivers a remarkable and reproducible Seller experience.

Position Description: JOB TITLE Business Analyst - Selling Partner Support
As a Business Analyst, you will work with our Ops Excellence Program Team & key stakeholders to leverage our data to drive operational efficiencies, provide key data-driven insights, enable new opportunities and innovate on behalf of our Selling Partners. Your responsibilities will include:
• Generating actionable Insights through Analysis of Key metrics across functions
• Identify the root cause through deep analysis of data to reach a point where actionable solutions can be designed.
• Track, measure and report various initiatives to improve Selling Partner Experience
• Define Key metrics that need to be monitored to improve Selling Partner Experience
• Devise mechanisms for control, performance monitoring, and reporting to internal stakeholders.
Assist in investigating and drafting cost / benefit analysis and business requirements showcasing potential solutions for business initiatives,
• Assist in the development of test plans for related new product launches and related compliance testing.
Working cross-functionally with business teams to ensure development and implementation of programs as per timelines.

BASIC QUALIFICATIONS
• Bachelor's degree in Business, Engineering or a related field
• 3+ years of professional experience in analytics, business analysis or comparable consumer analytics position
• Advanced working knowledge of data mining using SQL, ETL, data warehouse as well as Excel
• Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.
• Proven problem solving skills, project management skills, attention to detail, and exceptional organizational skills
• Ability to deal with ambiguity and competing objectives in a fast paced environment
• Ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner
• Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines

PREFERRED QUALIFICATIONS
• 5+ years of relevant experience in a business analyst, data analyst or statistical analysis role
• Advanced technical or business degree (MS or MBA)
• Experience in developing requirements and formulating business metrics for reporting, familiarity with data visualization tools, e.g. Tableau, PowerBI, Quicksight