Guest Service Agent/Night Auditor

Do you have the ability to make people smile?

Enjoy telling visitors about the things that are a 'must see' during their stay?

Located within the vibrant West End University precinct, BreakFree Adelaide is within walking distance to the city's hot spots, including the Convention Centre, Festival Theatre, Rundle Mall, the Adelaide Oval and more. With its superior friendly service and a variety of refurbished room types featuring all the comforts of home, you'll love the feeling of being around perpetually happy guests.

We are currently looking for a motivated, bubbly and vibrant
Fulltime Guest Service Agent & Night Auditor
to join our friendly Front Office Team.

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel's facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.

You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.

There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest's smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.

Please be aware that this position is offered as full time, on a 7 day roster which will include a variety of Night Shift:11pm - 7am, Early Shift: 7am - 3pm and Late Shift: 3pm - 11pm.

If you're an energetic hospitality professional with a passion for customer service, Apply now!