Business Transformation Manager

Kraków, Warsaw, Katowice, Wroclaw, Remote
Attractive salary with rich benefit package
24 Feb 2021
24 Mar 2021
Contract type
Full time
Experience level

Recruitment process for this position and onboarding trainings are conducted online.

Who are we looking for?

Required competences:

  • Experienced in sales and client delivery in Strategy and Transformation programs
  • Experience in enterprise change management across complex programs
  • Demonstrated leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems
  • Ability to apply logic to solve business problems through a detailed analytical approach
  • Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
  • Drive to overcome the most challenging or difficult obstacles and look for ways to improve results
  • Initiative to actively seek new knowledge and improve skills
  • Strong interpersonal skills with ability to collaborate and work effectively with individuals, strengthening relationships to achieve win-win solutions
  • Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner
  • A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
  • Ability to translate requirements into a business case
  • Ability to understand clients’ needs and challenges and apply creative and logical approach to identify solutions
  • Ability to travel (around 30% of the time) international and domestic

Required knowledge:

  • Experience and skills in consulting projects will be an advantage
  • Experience in Project Management (project management certification will be an asset) and proven track of projects delivery
  • Tools: master of MS Office (Excel and PowerPoint), Project Management Tools (e.g.: MS Projects), Business Process Modelling tools (Aris, MS Visio)
  • Ability and comfort interacting with management on Client’s side
  • Must be able to demonstrate a level maturity while under constant pressure from the business and technology community
  • Excellent ability to establish and maintain world class working relationships with all peers and stakeholders
  • Service Delivery Models (SSC, BPO, hybrid, BOT etc)
  • GBS trends and concepts, potential  locations landscape in CEE and location study methodology and tools

   As well as:

  • SSC / BPO markets globally
  • SSC / BPO benefits, advantages and disadvantages
  • GBS design and service management aspects
  • Migration as a Service (Lift & Shift, Transform & Shift)
  • Typical GBS related risks and mitigation plans
  • Change Management, especially sponsorship aspects
  • General process knowledge of AP, AR, GL, MDM (HR, IT, Procurement will be advantage) 
  • PMO methodologies and tools
  • Excellent organizational and time management skills
  • Fluent English and French or German would be an asset

What will you do?

We seek focused and inspired individuals who have the special power to build the close, trusting relationships that are key to delivering the seamless and efficient services that Clients expect from Capgemini.

Therefore, your main responsibilities will be:

  • Deliver and manage overall projects or their parts accordingly to time, cost and expected quality, specifically:
    • Use your knowledge and expertise to develop high quality project deliverables
    • Organise and participate in workshops
    • Key client interface
    • Provide feedback and secure feedback is provided
    • Monitor and report project progress
    • Monitor risks and prepare mitigation plans

As well as:

  • Participate in workshops and meetings
  • Constantly work on strengthening your professional knowledge and expertise
  • Use your knowledge and experience to support development of Capgemini’s offering
  • If required, manage project financials, define and maintain project plan, supervise resource allocation, monitor and report project progress, assess and mitigate risks
  • Participate in end-to-end sales process, specifically proposal development process (from client request through to final issue and potentially subsequent project delivery)
  • Build and maintain strong working relationships with key internal and external stakeholders
  • Use your knowledge and expertise to actively support development of Capgemini’s offering and products (e.g. DGEM, ESOAR)
  • Act as a coach, guide and advise individuals to enhance or support personal and professional growth and learning
  • Develop transformation agenda for existing and new clients

Who will you be working with?

As an integral part of Capgemini’s Global Business Services Team, you will be supporting our global Clients in the end-to-end GBS journey. Starting from shaping out the sourcing strategy and future business operations, through GBS design and large-scale transformations, ending up with implementation of the chosen Target Operating Model, you will help us in strengthening our strong market position.

We seek focused and inspired individuals who have the special power to build the close, trusting relationships that are key to delivering the seamless and efficient services that Clients expect from Capgemini.

What have we prepared for you? 

Personal and professional development: 

  • Development programs, external courses, education & certificates co-funding
  • NEXT training and development platform with free access to TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
  • You’ll be working with the latest technology solutions in the business services (i.e. AI, RPA, Big Data, Blockchain, Process Mining etc.)
  • You can flexibly shape your career path thanks to a wide range of internal roles. 
  • You’ll be part of a unique global team of experts and professionals, working in a consulting team

A lot of benefits: 

  • Contract for an indefinite period from the beginning of your employment. 
  • Well-being package (private medical care, additional life insurance & StayWell helpline). 
  • Referral bonuses for recommending your friends to Capgemini.
  • Inspiro Audiobooks & MyBenefit
  • Offices in great locations, car leasing program, carpooling options and bicycle parking. ​

Our legendary atmosphere:
We don't have a rigid dress code, but what we do have are awesome communities and world – changing initiatives. There's always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!

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