Business Analyst (REMOTE)

Insight Global
Madison, New York, United States
Competitive salary
23 Feb 2021
25 Feb 2021
Job role
Business analyst, CFO
A large media client is looking for a Business Analyst to join their Audience Development and CRM Systems Team for an 8 month contract. This candidate will be responsible for supporting various aspects of the clients CRM solution while participating in trouble-shooting/analysis, documentation, system testing, user support & user training. The resource will need to perform 1st and 2nd level support for the CRM Salesforce, Salesforce Marketing Cloud, Wave Reporting, and Forms Tool systems. The team works with global users so communication is key to being successful in this role.

Minimum Requirements

-3+ years of Business Analysis experience in a professional business environment

-Hands on experience with Marketing Cloud

-Ability to write a complete, detailed requirements/documentation

-Ability to communicate effectively via email with business users and team members

-Works well in a team-oriented and collaborative environment

Desired Skills

-Salesforce Marketing Cloud