Loan Agency Payment Support Senior Officer
Location: Cork, IE
We are currently seeking a Loan Agency Payment Support Senior Officer to join our Cork payments team. The team works in conjunction with the Loan Agency Department based in our UK office.
JOB DESCRIPTION: Follow policies and procedures to input payments through online banking and treasury management platforms.Meet critical processing deadlines for all work including processing outgoing and incoming payment transfers.Perform wire transfer research and investigations.Act as final reviewer and control check on all payments.Follow and exercise fraud prevention policies and procedures.Use Effective listening skills and professional verbal and written communication to liaise with internal teams.Demonstrate ability to prioritize and complete tasks by assigned daily deadlines.Perform heavy data entry using relevant systems in a timely and accurate manner.Identify and report risk issues and use good judgment to handle escalations.Support Team with special projects and initiatives.Work with the team and business units to streamline production and enhance policies and procedures.Perform independent research and investigations as it pertains to all payment processing and bank protocols.
YOUR PROFILE: 3+ years of work experience performing payment processing/treasury management preferably in a financial services, high volume, and deadline-driven environment.Bachelor's degree in business or similar area.Internal or external customer service experience and proven ability to collaborate in a professional manner using strong written and verbal communication skills.Strong Attention to detail.Ability to quickly learn new concepts, and adapt in a fast-paced, dynamic team environment.Responsive, friendly, professional and proactive communication approach.
For further information, and to apply, please visit our website via the “Apply” button below.