Fund Accounting & Administration, AVP

State Street.
Hangzhou, China
Not disclosed
16 Feb 2021
05 Mar 2021
Contract type
Full time
Experience level

Basic Purpose of Job:

This is the Operations AVP role within Global Services Hangzhou, responsible for leading the team to meet the business unit and corporate goals and objectives. The AVP would lead the Unlisted investments team covering the Global Services business (APAC).

Responsibilities & Tasks Include:

  • Inculcate a culture of continuous improvement within the assigned team; manage and monitor team goals and ensure that the KPIs ae achieved, perform root cause analysis for the team/process failures and ensure improvement
  • Build and maintain strong relationships with internal & external clients
  • Cultivate a culture of collaboration within the team and across the business
  • Ensures that adequate training/cross training is provided for all employees and identifies training and development needs
  • Drive the implementation and adoption of new technology
  • Support the optimization of the operating model and capacity creation
  • Ensures that knowledge of industry and regulatory developments are up to date
  • Maintain managerial oversight of all operations within your team
  • Ensure all teams are properly resourced to deliver high quality service
  • Assume responsibility for the implementation of client specific projects (new business development review, planning & roll out)
  • Monitor adherence with the corporate compliance and risk management policies and controls within the teams;
  • Conduct performance planning and reviews for direct staff members
  • Own all aspects of resource planning including succession planning, staff development and staff retention initiatives; promote cross training, resource sharing and job rotation across teams/departments; participate in the recruitment process
  • Active participation in forums across the business such as Town Halls, working groups, global inclusion committees
  • Constantly review the risks applicable to your area and ensure these are adequately mitigated through controls and BCP strategy

Job Requirements:

Education and Experience

  • Bachelor degree or above
  • 9+ year experience in financial services and/or a back-office operations environment
  • Strong knowledge of Unlisted product and financial securities market; experienced in managing complex operations
  • Must possess a minimum of 5 years of people/team management experience as a Team Leader/Manager
  • Good leadership, negotiation and analytical skills, proven track record of efficiency creation, proven track record of staff development

Skills/ Knowledge

  • Excellent understanding of financial instruments and its workability / application
  • Experience of managing multi product / same product multi-functional environment within the same / similar Industry
  • Expert accounting knowledge in relation to different financial products
  • Project Management and Stakeholder management skills are critical in this role.
  • Expert in MS Office suite (especially MS Excel and Power Point)
  • Be able to review inter process and inter resource variations to enhance the controls and improve the SLAs / KPIs
  • Engage the team to seek feedback on process improvements and champion end to end process improvement programs
  • Enforce and monitor adherence to the corporate compliance and risk management policies and controls within the fund group;
  • Financial Acumen: demonstrate good knowledge and understanding about financial markets; be able to interpret the market news and build up market knowledge of the staff
  • Ability to interpret technical views to enhance business outcome and impacts.
  • Drive and manage the business changes with respect to the process, people and stake owners
  • Be able to prepare, interpret, analyze and present the data specific to business questions to the senior management
  • Serve as senior point of escalation to ensure timely query resolution and customer satisfaction
  • Interact with the home sites to clearly understand the local legal and statutory reporting requirements and direct the team with workarounds to produce the results

For further information, and to apply, please visit our website via the “Apply” button below.

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