CRM Business Analyst (VPSG5.1)

Melbourne, Victoria, Australia
USD 48.61 - 53.71 per hour
14 Feb 2021
28 Feb 2021
Job role
Business analyst, CFO
For nearly 50 years, EPA Victoria (EPA) has helped make our state a healthier, more liveable place.

As Victoria's environmental regulator, we set and enforce environmental standards to help ensure all Victorians can enjoy clean air, healthy waterways and pollutant-free land.

To achieve the best possible environmental outcomes for Victoria, we're increasingly shifting our focus from minimising the effects of environmental harm, to preventing it from happening in the first place.

To help us achieve this, we're now recruiting. By working at EPA you can enjoy a meaningful career with great work-life balance, while building a better future for our environment.

We have an exciting opportunity for a CRM Business Analyst at EPA.

CRM Business Analyst is responsible for: gathering business requirements related to CRM solutions, documenting and translating requirements into user stories, and working closely with the delivery team in ensuring the solution is correctly developed, tested, and released into the production environment. The role collaborates with a diverse range of stakeholders to support the EPA end user experience and enable environmental regulation via CRM tools. This role works across both technical experts and business users to collect business needs and support the translation of these needs into digital solutions.

Please refer to Position Description for more details.

In case you have any questions about the role, please contact Tom Rodger, IT Program Manager,
  • Fixed term contract to Date 30.06.2021.
  • full time hours.
  • Immediate start.

How to Apply:

Applicants are invited to apply online via EPA Career Services. Please click the apply button at the bottom of the page. Attachments can be uploaded in doc. Docx. Pdf, txt or rtf. Forms.

Applicants should submit:
  • Cover letter addressing your experience, motivations and suitability to the role;
  • Completed Application form;
  • Resume including contact details of two referees

Applications close midnight on 25th February 2021. For further information on this role, please refer to the attached position description.

All queries in relation to this role should be directed to Tom Rodgers IT Program Manager on

Preferred candidates will be required to complete a Pre-employment Declaration and Consent form. Employment of successful candidates will be subject to a National Police Check.

Individual responses to key selection criteria listed on the Position Description are not required.

EPA Victoria is committed to supporting employees through flexible work arrangements and encouraging work/life balance. We are dedicated to maintaining a safe and inclusive work environment where all employees are respected, valued and supported. We proactively seek to employ a diverse workforce to leverage the varied ideas of all employees, that drive innovation and success in everything we do.

Aboriginal and Torres Strait Islander people are encouraged to apply.

EPA Victoria welcomes applications from serving or past members of the Australian Defence Force.

If you require advice and support with the application process please contact the Recruitment team on 1 300 372 842

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