Shell Business Operations

Analyst - Credit Debt Collection with French

Location
Krakow (City)
Salary
Not disclosed
Posted
12 Feb 2021
Closes
12 Mar 2021
Ref
R8331
Approved employers
Approved employer
Contract type
Permanent
Hours
Full time

The Role:

As Credit Debt Collections Analyst you will be responsible for:

  • monitoring and analyzing of customers receivables,
  • contacting with customers via phone and mail,
  • ensuring compliance with collection policies and procedures,
  • providing receivables reporting, e.g. overdue report, ageing reports,
  • coordinating with Sales and the business account reviewing on assigned portfolio,
  • investigating payment discrepancy reason if the customer fails to provide it in their remittance data,
  • booking of incoming payments & refunds to customers,
  • communicating with internal and external customer in a professional, effective and efficient manner.
  • Translated Company Description

    If you have: 

  • About 2 years of experience in accounting, especially accounts receivables/collection activities,
  • Obtained economic, accounting or finance university degree/qualification - that would be an asset,
  • Fluent French (min. C1) and advanced English,
  • Intermediate/advanced knowledge of Dutch is a great asset,
  • Good working knowledge of MS Office and MS Outlook tools,
  • Ability to work under time pressure and analytical skills,
  • Strong interpersonal and communication skills, persuasive and firm in discussions ,
  • Adaptability skills, strong solving problem skills.
  • Disclaimer

    Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

    For further information, and to apply, please visit our website via the “Apply” button below.

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