State Street has established a Global Billing Function under Controllership, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation.
Basic Purpose of Job:
The Client Set-up SME provides subject matter knowledge and issues and escalation management in the assigned area of client billing and invoice creation. The candidate develops a thorough understanding of State Street’s business practices to effectively perform independent, complex platform configuration, data collection and analysis. Client/Fee schedule is very the most important function of GBO and have the direct impact on down stream process hence the role need eye for detail. Reporting to the Finance CoE Manager, the officer will be assigned to the Billing COE, working remotely alongside in-market team members to close a multitude of activities associated with client invoice generation and analytics of the assigned business units (BU).
Work Experiences: Bachelor’s/Master’s Degree in Finance, Chartered Accountant (CA) or preferred Certified Public Accountant (CPA)/MBA Finance) 10+ years of progressive experience in Accounts receivable, banking areas with major financial institutions Financial Planning & Analysis in a global settingComplex operational setting involving analysis of financial dataDirect support to business or product line management / executives Financial services settingWell Versed with ERP ORMB - good knowledge, experienceWell versed with O2C process, system automation etcProject experienceVariance analysis and reporting of insightsFinancial modelling Billing operationsRevenue accrual
Skills: Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and externalAnalytical, with strong problem-solving abilities and creative resolution skillsSelf-motivated, with the ability to work on multiple projects in a fast-paced environmentComfortable presenting and pitching new ideas to senior management teams in large settingsAbility to remain organized, pay strict attention to detail, and meet critical deadlines within a high volume, fast-paced environmentMust be able to work in a fast paced environmentDetailed orientated with ability to consistently and accurately execute against operational controlsAbility to adapt to a changing environment and demands of transition of new clients Must possess strong communication skills with ability to participate in or lead conference calls and present financial results to financial and non-financial audiences at various levels of seniorityPride of ownership with the ability to drive results within the BusinessSolid business knowledge as it relates to the financial services industry Strong Analytical skill set Financial product and institution knowledgeSelf-motivated, self-assured, and self-managedResults oriented ownership mindsetAbility to multi-task and work under high pressure deadlines
Responsibilities: Responsible for Reviewing and classification Fee schedules based on the standard guidance from the BUOnboarding client into the database after converting all the relevant data from different sourcesResponsible for day-to-day production of accurate, consistent, and timely deliverable.Supporting various process transitions end to end at a global level – and act a single point of contactVery good knowledge of contract to invoice processExperience of building and maintaining strong control environment (risk excellence, experience with SOX, RCSA controls, etc.), establishing policies, procedures and strong internal controlsPrepare and update process narratives/procedures and flow chartsResponse to internal and external requests including variance analysis and inquiresParticipate in Ad Hoc projects and new transactionsPerform user access reviews & certificationsAdopt “owner’s mind set”, work independently, and effectively manage timelines Measure, review, and assess performance and progress towards goalsResponsible for ongoing process improvements
Expectations: Knowledge of various services and industry trends of billing methods for those services like Custody services, Sub custodian, trust services and out pocket expense billing, asset management etc.Should have knowledge on setting up clients in banking sectorDemonstrated knowledge in improving the billing function for multiple geographies and business areas.
Other Skills required: Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advance levels of Excel (pivot tables, formulas, excel workbook maintenance best practices)Knowledge of billing systemsConceptual understanding of company-wide financial architecture (GL, sub-GL technology, specialized tools) applicable to the above process groups of processesIndependent decision-making capabilities, demonstrated thought leadershipPride of ownership with the ability to deliver high quality results timelySelf-motivated, self-assured, and self-managedStrong analytical and ability to analyze and summarize complex financial transactionsStrong attention to detailsProblem solving skillHighly organized with ability to multi-task and work under high pressure deadlinesMust be able to work in a fast paced environment
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