We are recruiting for a Sr. Manager/ VP role in the Investor Services – Operations team, your responsibilities will include --
Roles & Responsibilities: Develop reports for the senior leadership to help understand the quality of the processProvide insight and evaluations of existing processes- Detailed reports on the accuracy levels of the team to understand the gaps in people, process or platformThis can be leveraged to design the trainings as well Drive data cleansing to ensure all the data and reports are accurate, complete & consistent.Control Reports - Allocation sheet/STM/Rechecking SheetTime Sheet Review Ensure timely and appropriate follow ups on pending actions and updating systems accordinglyControl Reports- Cash Manager/Aged Open Items/UnsentProject testing/ rules updation etc. Drive efficiency through excel based functions and data toolsAuto Allocation on Fresh Checking and Reviewing based on the priority, SLAs and capacity of each teamAuto allocation of activities across teams based on the capacity for the day Ensure that each work product is supported with work instructions and other guidance material to make deliverable both efficient and reliable in quality.Reviewing procedure documents and updating it with any new updates/changesBuilding user guides for each topics that help new hires understand the process faster Work closely with your manager to ensure high impact client delivery is produced in your day to day operations.Preparation of various MIS/ PPT reports for internal monitoring and reporting the MIS to senior management.Daily Status presentation along with relevant backups and action planPreparing and reviewing FTE Utilization across teams and clients for better staffingAd Hoc MIS requirements
Mandatory Qualification/ Experience/Skills
Qualifications: Graduates from a Tier1/Tier 2 Institute or equivalent Post Graduation/diplomaDiploma in Computer ScienceAdvance MS Excel, Macro BuildingHands-on experience in VBA or MacrosMS Access or SQL, JAVA Script knowledge will be an added advantageData Modeling & Troubleshooting
Experience Total Experience: The candidate must have 5 - 8 years of relevant experience in a similar role, preferably with Hedge Fund industry
Skills Excellent Proficiency in Advanced MS Excel and MIS ReportingStrong narrative writing and analytical skillsStrong verbal and written communication skills
For further information, and to apply, please visit our website via the “Apply” button below.