Credit Controller

10 Feb 2021
04 Mar 2021
Job role
We are looking for a Credit Controller for our client in Basildon area, on an ongoing opportunity.

The credit controller's objectives is to maximise cash collection and reduce aged and legal debt. To support the business by managing credit limits and being aware of the risk vs reward.

Key Accountability's

Contact customers to secure funds due/overdue and chasing by telephone/letter
Recording conversations and process followed to provide full audit trail
Manage and set appropriate credit limits within company guidelines
Effective management of customer queries and complaints
Handling payments via the telephone, cash allocation
Liaising with Branch Managers, Regional Directors and Credit Manager
Managing stop and legal lists
Importing overdue balances to the legal team according to timetables
Good negotiating skills
Involved in integration's and acquisition set up and collection of debtsQualifications/Knowledge/Skills/Experience

Ability to keep calm and handle difficult conversations/situations and conduct themselves in a professional manner at all times
Controlling and closing the call
Comfortable with decision making and communicating internally/externally
Good MS Office knowledge
Confident oral communication skills
Good written communication skills
Previous experience of credit control and AR preferred
Self -disciplined with strong attention to detail
Self starter, capable of using initiative and good team player
Ability to working in a fast paced, volume driven environment with daily time constraints
Delivering accuracy under pressure and always looking for a better way

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