EY GDS (Global Delivery Services) means 40.000 specialists providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition we deliver support and solutions to clients from all over the world. The diversity of services, projects, and backgrounds results in a dynamic, multicultural, and inclusive work environment. If you feel that it sounds like the right place to be – get to know us.The opportunity:
We’re looking for Supervising Associates with expertise in account support skills to join our ASA Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. ASA team helps in account coordination, project management, financial analysis, data compliance requirements and other miscellaneous administrative.
Your key responsibilities: Business Development, to liaise and work with project teams across geographies to expand ASA’s footprintAssist in hiring, documentation, training and other project related aspectsFacilitate establishment of new work from project initiation to ‘business as usual'Manage operations for multiple clients / processes, being the Engagement Manager and support with overall Co-ordination, supervision, and development effort for a growing team of account co-ordinators (associates and sr. associates)Team development (mentoring, counselling, team building)Responsible for quality control, review of the team's work, and ensuring overall adherence to Turn Around Time, Key Performance Indicators and Service Level AgreementProcess documentation and facilitation of knowledge sharingTo escalate any major delays & suggest effective/feasible solutionsAssist engagement teams with monitoring and communication of the budget, billing schedules and work in process. Analyse and monitor costs against budget, and assist teams with resourcing plan for engagement
Skills and requirements: Academics in Commerce/Business Administration/Economics and/or minimum two years of experience in Project Management/ People Management rolePrevious accounting / finance / business process outsourcing experience and/or project management experience - ideally at least 8 years with 1-2 years’ experience as a Team LeadExcellent communication skills - written and verbal English. Expertise in additional languages will be an added advantageVery strong organizational and management skillsSkilled at prioritizing between conflicting demands and effectively manageExperience of training small teams in new or established processes and developing suitable training materialStrong analytical skills
What working at EY offers:
- Opportunity to develop technical and non-technical skills in a truly global environment
- Variety of platforms for upskilling including but not limited to Udemy, on-site trainings, language classes
- Flexible full time working hours with respect to your work life balance
- Modern and well located office in Warsaw or Wroclaw
- Non-wage benefits: private health care for you and your family, life insurance, MultiSport card, theatre and cinema tickets, shopping vouchers etc.
- Interesting top technology transformation projects with global impact
If it all sounds exciting to you - we are looking forward to seeing you on board.
Apply now to make your mark.
For further information, and to apply, please visit our website via the “Apply” button below.