Accounts Receivable Agent

Kairos Recruitment
28 Jan 2021
26 Feb 2021
Job role
Experience level
Qualified accountant
Accounts Receivable Collections Agent

Location: Glasgow

Salary £45K-£50K (D.O.E)

This is to work for a global organisation within the print/packaging environment. The business is recognised as a leader in its field and works with some of the biggest customer brands in its industry.


Undertake a full review of all processes that impact on AR collections. Undertaking process mapping with various departments, including but not limited to: Finance, Sales, Front-end & Warehouse.

Ensure co-ordination with SSC that agreed new process will be manageable.

Specifically, for self-bill customers, work closely with the customers to understand their processes and requirements. Making alterations where required.

Re-Build a robust end-to-end process for accounts receivable. Ensuring that the SSC and local resource can maintain good credit control.

Build strong customer relationships. (Finance-to-finance)

Ensure the required documentation is provided by the SSC for AR collections to excel.

Provide assistance to the accounts receivable collections agent in the following areas:

Maintaining close contact with customers to ensure cash is received in accordance with agreed trading terms.

Ensuring invoices are received by the customer and posted without blockage

Identifying problems with invoices if placed on hold by the customer and liaising with the local site to rectify those problem

Agreeing payment dates with the customer

Chasing overdue debt according to dunning process

Forecasting cash receipts

Work with SSC to ensure cash allocations are done accurately and in a timely manner

Reviewing the provision for overdue debt provided by SSC to ensure accuracy

New customer accounts - work with SSC to ensure that they provide all the data required for the business to decide on extending credit.

Existing customers: Process credit limit changes and extensions together with SSC according to the customer credit limit policy

Work with SSC to ensure Customer Master Data is accurately maintained for New and existing customers.

Provide support to the Finance Manager on A/R (O2C) processes performed by SSC as defined in the respective processes.


Qualified accountant (ICAS, ICAEW, ACCA or CIMA) or QBE. Finance related project management experience. Needs a thorough understanding of managing and maintaining a manufacturing Accounts Receivable function, self-bill experience (preferable). Experience of operating an ERP system. Ideally SAP.

Aims and Culture:


Ensure the day job is carried out in accordance with the food safety, environmental and cGMP requirements. Create a safe working environment through compliance to the relevant policies and procedures. Conduct the day-to-day business with integrity and accountability, support team-working at every opportunity.PASSION: -

Deliver local and team objectives in a timely and structured manner demonstrating a positive attitude. Acknowledge individual endeavour and success.CREATIVITY: -

Demonstrate flexibility and team working. Set the pace and tone of the business. Encourage continuous improvement by delivering a robust updated end-to-end AR process adopting lean principles in the process.PERSEVERANCE: -

Clearly communicate team and individual goals using a range of techniques and tools. Drive the local goals by demonstrating leadership and focus. Show the ability to accept mistakes as learning whilst discouraging repetitive errors.ACHIEVEMENT: -

Differentiate from competition by continually improving performance

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