Shell Business Operations

Finance Analyst with German

Krakow (City)
Not disclosed
27 Jan 2021
12 Feb 2021
Approved employers
Approved employer
Contract type
Full time
Experience level
Qualified accountant

Job Purpose

The purpose of this position is to be a key team player in supporting the daily operations as well as Trading Settlements team members. An Analyst is responsible for ensuring operational excellence and process compliance as well as maintaining a high quality control framework, identifying and improving shortcomings in current processes, systems and procedures

Additional comments: We are interested in attracting people to our business who share our core working values of honesty, integrity and have respect for others. We also want those who can build on our business vision, are prepared to accept accountability and can achieve great results through Team Work.

Principal Accountabilities

a. Settlement

  • To ensure  daily settlements are processed as per service standards.
  • To ensure settlements are made on-time in line with the agreed metrics, KPIs and service standards.

b. Period end close

  • To participate in period end activities and ensure they are carried out accurately and completed.
  • To handle  the account reconciliation process

c. Debt chasing

  • To ensure the receivables are followed up proactively and cash realized on or before the contractual due date.

d. Controls

  • To follow documented Work Instructions and agreed Ways of Working / Control Framework with no deviations with regular guidance from senior colleagues or line manager
  • To handle Audit requirements

e. Reporting

  • To gather data and reports findings, and to conduct further analysis.
  • To ensure all Trackers / Reports are maintained properly as per requirements (Timeliness & Accuracy).

Support improvements

  • To identify shortcomings in current processes, systems and procedures, and to make suggestions /or to give input as well as drive improvements of  existing methods, systems and procedures.
  • To contribute to process understanding and change pushing the team to look for improvement opportunities, whilst ensuring robust controls.

Issue resolution

  • To follow the escalation matrix defined for the process. To resolve process issues both within and outside Finance.
  • To ensure customer disputes are resolved within in a short turnaround time by proper prioritization. And ensure best practice sharing

Stakeholder management

  • To demonstrate courtesy, tact and effectiveness in resolving disputes within assigned sub-processes and act as an SME and first escalation level for less experienced colleagues.

e2e business knowledge

  • To demonstrate the ownership and accountability for the end to end process.
  • To gather business knowledge proactively, to demostrate e2e process overview and system proficiency.

process standards

  • To identify gaps in procedures, make suggestions and/or give input to improve existing process documentation.

Super User - support for team members and TM

  • To act as a process-skilled individual and support less experienced colleagues with their process-related issues.

Job Knowledge, Skills & Experience

Soft skills:

problem solving

  • To demonstrate ability to identify problem statements and process gaps effectively to resolve them whilst remaining customer focused.

stakeholder management

  • To present good social and interpersonal skills to communicate effectively and with respect across all cultures both within the organization and with external counterparties.
  • To work in a global environment across many different time zones and cultures and to respect Diversity and Inclusion values.
  • To support stakeholders in understanding analyses / outcomes, guide based on basic data analysis. Interaction with others demands influencing and persuasion in a tactful manner in order to obtain and understand the background of information.

tight deadlines

  • To present ability to work effectively and efficiently with a short turnaround time involving complexities and competing priorities.

team player

  • To demonstrate excellent team player behavior supporting the organization as a whole.


  • To demonstrate ability to work proactively and with minimum supervision.
  • To show flexibility and to adapt easily to new challenges and/or changes.

analytical skills

  • To show accuracy and attention to details being key in this role.


  • To present resilience and to be adaptable to growing business challenges.

process knowledge

  • To have strong accounting knowledge to understand the flow of entries in the e2e Account Payables & Receivables processes.


  • To present good working knowledge of Excel and MS Outlook.


  • To have Professional or Bachelor’s degree in accounting or finance, or other equivalent related business degree.


  • To demonstrate fluency in German (B2+) English on B2/C1 level.

CI/project management

  • To contribute effectively to the wider initiatives of the Hydrocarbon leadership team.
  • To contribute to wider Centre level initiatives.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
For further information, and to apply, please visit our website via the “Apply” button below.

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