Senior Manager - Audit Contract Admin

Recruiter
Genpact
Location
India
Salary
Competitive salary
Posted
26 Jan 2021
Closes
29 Jan 2021
Ref
CPG019594
Job role
Audit
Experience level
Manager
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Inviting applications for the role of Manager / Senior Manager - Audit Supervisor

Audit supervisor responsible for leading team of reps performing quality checks as needed by the process. Act as custodian of quality check process for the Contract Load and Chargebacks processes. Work directly with Contract Load and Chargebacks Ops Leads to ensure accurate processing. Supervise both supplier compliance with contractual obligations and production trends through analytics and root cause analysis. Help build training module for the team based on the error trends. Provide recommendations to management for operational improvements based on analytical findings. Develop system and departmental subject matter expertise. Uses critical thinking, data analysis, research and contract compliance knowledge to provide outstanding customer service and operational excellence

Responsibilities
• Handle quality check function for Contract Admin
• Analyze quality results and provide operational improvement recommendations
• Provide trends to help build training modules for the teams
• Participate with internal sales team for gathering feedback
• Build and maintain positive relationships with business partners and internal customers including Internal Support teams, Finance and Accounting, Field Account Managers, Health Systems Coordinators, Sales Administrators, and any other internal customers requiring pricing corrections support
• Analyze supplier issues to determine trends and provide insights
• Ascertain the right contract pricing information
• Ensure accuracy of the data entered - pricing, effective dates etc.
• Find opportunities and recommend solutions for process and automation improvements.
• Support Contract Load and Chargebacks Ops leads
• Ensure that service level expectations are met or exceeded.
• Utilize systems and software to perform sophisticated research assignments.

Qualifications

Minimum qualifications
• Any Graduate
• Ability to work on multiple ERP, master data and workflow solutions
• Excellent English language skills (verbal and written)
• Lean Six Sigma / Black Belt / Master Black Belt Certified

Preferred qualifications
• Extensive prior related business experience in Financial Services, Accounting, Financial, or Wholesale Drug industry.
• Chartered Accountants / Pursuing CA with audit experience
• Experience should involve contract administration, reconciliations, supervising customer compliance, problem solving, research and analysis.
• Demonstrated ability to identify gaps in business operations and offer potential solutions. Consistent track record in optimally maintaining key accounts, as well as research and analysis capabilities
• Exposure to ERPs like JD Edwards and SAP 7.4

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