Field Compliance Auditor (NorCal)

Field Compliance Auditor

Northern California Region

Job Title: Field Compliance Auditor

Department: Legal/Compliance

Reports To: Risk Management/Quality Assurance

Location: Support Center - San Jose/Northern California

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, establishing friendships and making a difference in our communities.

POSITION SUMMARY:

The Field Compliance Auditor is responsible for monitoring and providing business support on a variety of complex regulatory procedures affecting store operations. The FCA provides strategic advice and recommendations with regards to policies, rules, procedures and regulations. The FCA ensures that those policies and procedures are continuously monitored and evaluated. The FCA is expected to act independently and to interact with the Corporate Office, District Managers, and Store Managers on a regular basis. This position also conducts and oversees compliance training and education for personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform Risk Management Optimum Checklist (RMOC) inspections at store level (and Warehouse/Distribution Center/Support Center when appropriate), including Safety Audits, Weights & Measures Audits, Tare Audits Scan audits and COOL
• Conduct audits with assigned stores including equipment and operations using the Gleason Risk Limiter application; identify hazards and incidents of non-compliance.
• Package checking tests are conducted at stores to check the weight of the packages that are purchased so that when a product is labeled "one pound," there is one pound in the package.
• Inspect the scanning systems to make sure the correct price is charged to customer
• Ensuring Material Safety Data Sheets (MSDS) are provided for all hazardous materials.
• Inspections will include fire extinguishers, evacuation maps, fire sprinklers system, electrical panels and any environmental concerns.
• Ensure company programs, policies, and procedures are followed by all Team members.
• Maintains high standards of service to all Support Center staff and store-level staff as a representative of Risk Management
• Maintains the highest level of confidentiality and integrity in carrying out responsibilities
• Monitor and oversee the Food Safety Manager Certification requirements for all stores to ensure health department compliance
• Perform facility/store walks to assess, identify, and report on potential safety compliance issues that may exist
• Assist with investigation of Workers' Compensation and General Liability claims as needed.
• Identify compliance issues that require follow-up or investigation
• Keep informed regarding pending industry changes, trends, and best practices
• Monitor compliance systems to ensure their effectiveness
• Prepare management reports regarding compliance operations and progress
• Provide assistance to internal auditors in compliance reviews, as needed to assist store auditing
• Provide team member training on compliance related topics, policies, or procedures
• Discuss emerging compliance issues with management or Team members
• Maintain documentation of compliance activities such as complaints received and investigation outcomes
• Serve as a confidential point of contact for Team members to communicate with management, seek clarification on issues or dilemmas, or report irregularities
• Inspect the workplace for potential hazards, identify potential hazards, assess the risks and report potential hazards.
• Review the results of the inspections with the Store Manager in charge
• Review all findings were resolved before conducting the next follow audit
• Other related duties as assigned

SKILLS AND QUALIFICATIONS:

• Preferred bachelor's degree in risk management, Compliance, Business, or a related field or a minimum of three (3) years of experience in operations, risk management or loss prevention within a grocery retailer
• Proficiency in Microsoft Office (Word, Excel, PowerPoint & Outlook)
• Working knowledge of basic regulatory frameworks, general regulatory and internal control requirements as well as grocery industry knowledge in all aspects of compliance and safety
• Excellent verbal and written communication
• The ability to work independently
• Demonstrate strong problem-solving skills, sound judgment, integrity, and excellent organizational skills
• Highly skilled in analysis and reporting
• Excellent customer service and interpersonal skills
• Ability to analyze data and issues to make appropriate recommendations
• Ability to handle and maintain strict confidentiality
• Knowledge on control of toxic and hazardous substances and the requirements for disposing and record keeping.
• Travel required