Business Analyst (Retail/CPG/Ecom)

Description

• Experience in varied IT engagements like consulting/implementations/operations etc., with part of at least 2/3 sizeable Application building engagements

• Expertise in After-Sales and Service, CRM, Order to Cash, Service Management, Supply Chain domain

• Experience of closely working with client product owners and managing expectation

• Wide knowledge in story authoring, requirements elicitation, specification, and refinement

• Conversant with agile processes and be able to actively contribute in the sprint ceremonies

• Have Techno-functional understanding of the business processes and ability to suggest improveements

• Exposure in building Web / Mobile Applications

• Played customer facing roles and sound experience in handling customer independently

• Strong customer focus - expertise in understanding customer needs (stated and unstated) and provide possible alternatives

• Experience in managing and contributing to pre-sales activities like proposal creation and presentation etc.

• Exposure to Agile development methodology

• Experience with agile tools like JIRA for requirements management

• Experience of working as a proxy product owner to represent and support geographically distributed development teams

• Experience in working with globally distributed virtual teams

• Exposure to data migration, will be an added advantage Education and Soft Skills

• Education - Masters in Business Administration from reputed B-school

• Strong analytical skills and data-driven thinking

• Good communication and written skills

• Good presentation and negotiation skills

• Ability to work with cross functional teams like 3rd parties and customer

Skills Required

DOMAIN EXPERTISE- retail, CPG, Ecom,