Senior Business Analyst

Company Summary
First American (India) is a Global In-house Center (GIC) of the First American Financial Corporation (NYSE: FAF) family of companies, a proud member of the FORTUNE 500 companies and was named one of FORTUNE's 100 Best Companies to Work For® in 2020. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers and shareholders - in that order. FAI has been recognized as one among India's Top 75 workplaces in IT & IT-BPM 2019 by Great Place to Work® Institute. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.

Job Summary

BSA-

This role shall be helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. Developing technical solutions to business problems and advance company's sales efforts by defining, analyzing and documenting requirements. This role requires strong written and verbal communication including technical writing skills, understanding of systems engineering concepts, ability to conduct cost/benefit analysis, Business case development and knowledge of modeling techniques and methods.

Competencies:

• Comprehensive and thorough understanding of probing techniques (FGD's and interviews) to elicit requirements from relevant stakeholders, Communication skills to question, interpret and clarify information
• Execute accurate requirement gathering tools and templates in concurrence with best practices (Business use cases, use case scenario, storyboard)
• Implement Gap analysis process, tools, methodologies, approach and templates
• Competent at product, components and associated technology eco-system, Local market needs, competitor products, NFR (Non-functional requirements), enabler stories creation, Diagnosis techniques
• Implementation of Impact Analysis on other FA applications / existing processes, Feasibility Analysis,
• Skilled in building data flow diagrams, creating focused / detailed use case diagrams, identifying actors, technology touchpoints, metrics/KPI and gaps from the use cases built
• Demonstrate basic knowledge of Scoping, Scheduling, Effort estimation techniques, Software Development methodologies, Agile/Scrum, Risk Identification and Management, Work breakdown structures,
• Basic idea of onshore-Off-shore culture and good experience in working with international customers

Technical Skills:

• To study the existing process of the product and recommend the best practices for the quality and efficiency

He/She is expected to have good hands-on experience in MS Office, MS Visio and any prototyping tools.

• Must be well versed in preparing use cases, User Stories, BRD/FRD, wireframes, etc.
• Should have sound hands on in working in a product kind of a set up and have worked very closely with architect, Devs, QAs both in the offshore and the onshore teams.
• He/She also must have good experience in SDLC, Agile/Scrum Methodologies and see through the product end-to-end.

Educational Qualification and Experience:

Minimum of 15 years of formal education - Graduate / Post Graduate in Computer Science / Information Technology

Professional work experience of 4 to 6 years as a business analyst in BFSI with SDLC and Agile methodologies

FAI invests in it's employee's development and well-being, empowers them to provide superior customer services and encourages them to serve the communities where they live and work. FAI is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.