Associate Technical Business Analyst (Finance)
Associate Technical Business Analyst (Finance)POSITION SUMMARYProvide technical analysis and problem resolution support to both enterprise–wide and peripheral systems. Conduct or participate in activities related to planning, controlling and directing, and performing system enhancements/projects, testing processes and/or system changes and configuration/support. The analyst must use knowledge of existing business practices, systems, procedures, policies, current testing tools/practices and their inter–relationships to provide and ensure innovative approaches and solutions to business problems and requirements in the supported systems. The analyst is responsible for obtaining necessary approvals on systems configuration, systems testing and application changes.JOB REQUIREMENTS (REQUIRED) Bachelor's Degree in one of the following; business administration, health planning and administration, information systems, computer science OR equivalent work experience. Ability to analyze problems and issues, determine root cause and impact(s), and develop solutions for system changes. Ability to act as a liaison and recommend solutions to a variety of departments, as well as other Plans and other external business partners. Demonstrate urgency, determination, and perseverance necessary to drive to a successful resolution. Ability to effectively communicate in writing and verbally with technical and non–technical audiences. Also includes persuasion and negotiation skills to resolve differences with skill and understanding. Ability to cultivate and maintain positive working relationships throughout the organization and collaborate with all levels of the organization. Ability to quantify and prioritize assigned activities, adapt to changing priorities, and perform duties with minimal supervision. Includes ability to act both independently and as part of a team. Ability to actively participate in meetings and contribute to presentations in areas of subject matter expertise. Knowledge of data processing terminology and concepts. Includes basic proficiency with Microsoft Office Suite (i.e. Word, Excel, Visio, PowerPoint), as well as knowledge of batch and real–time processing environments. Ability to analyze and create documentation in support of new or existing systems and processes. Includes: Detailed Business Requirements, Test Plans, Process Flow Diagrams, Procedural documentation. Experience creating queries and/or ad–hoc reports from data stored in relational databases (i.e. Access, Oracle) using reporting tools (i.e. Access, Crystal Reports, WinSQL). JOB REQUIREMENTS (PREFERRED) Knowledge of health care industry standards, policies, and business practices and procedures. Experience working with Facets?? as an integrated business system that handles claims processing, membership, billing, network, clinical, customer service, and product processes. Familiar or experienced in any of the peripheral systems to Facets. Experience with Facets workflow, PCAs is a plus. Basic understanding of project management methodologies (waterfall, Agile). Experience utilizing software tools for testing, analysis, and change management, such as: Quality Center, UltraEdit, Service Now, etc. Physical Demands: While performing the duties of the job, the employee is frequently required to sit, use hands and fingers, talk, hear, and see. The employee must be able to work over 40 hours per week. The employee must occasionally lift and/or move up to 5 pounds. (Note: this statement was pre–populated) Sedentary work involving significant periods of sitting, talking, hearing, keying and performing repetitive motions. Work requires visual acuity to perform close inspection of written and computer generated documents as well as a PC monitor. Working environment includes typical office conditions. Capital BlueCross is an independent licensee of the BlueCross BlueShield Association. We are an equal opportunity/affirmative action employer and do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity, age, genetic information, physical or mental disability, veteran status, or marital status, or any other status protected by applicable law.