Operations Business Analyst (Finance)

Recruiter
Capital BlueCross
Location
Harrisburg
Salary
Competitive
Posted
15 Jan 2021
Closes
16 Jan 2021
Job role
Business analyst
Contract type
Permanent
Hours
Full time
Operations Business Analyst (Finance)POSITION SUMMARYThe Technical Analyst functions to provide analytical, technical and problem resolution support to Claims, Customer Service and Account Administration. Conducts or participates in activities related to planning, controlling and directing and projects. The analyst must use knowledge of existing business practices, systems, procedures, policies, current testing tools/practices and their interrelationships to provide and ensure innovative approaches and solutions to business problems and requirements in the supported systems. The analyst is responsible for obtaining necessary approvals on systems configuration, systems testing and application changes.ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate working knowledge of targeted system applications and tasks. Possess technical knowledge that includes an understanding of Facets tables, with the ability to run simple queries that are already developed. Serve as a team member on department/corporate projects and/or maintenance activities as assigned. Actively participate in projects and/or maintenance and complete assignments timely. Elicit and document requirements to support maintenance activities (i.e. PCA's). Anticipate problems before they occur, seek solutions, and work with business areas to implement solutions. Generate and consider options for actions to achieve a long–range goal or vision. Proficiently and consistently support up to three (3) subject matters, serving as a subject matter expert (SME). Clearly communicate to assigned mentor what research has been completed in an attempt to complete work assignments. Document procedures being learned. Build strong working relationships with internal and external customers. Summarize verbally and in writing analytical research or explanation of processes. Modify communications to be clear and concise to the intended audience. Communicate delays, risks, and impacts to both management and business areas. Perform testing for projects and/or maintenance. Execute test scenarios and evaluate defects for negative business impacts and document defects. Participates in conducting cost benefit analysis techniques. JOB REQUIREMENTSEducation, Certification, and Licenses: Prefer a Bachelor's Degree in one of the following; business administration, health planning and administration, information systems, computer science; and three to five years' relative experience. Experience:Experience working with integrated business systems that supports claims processing, membership, billing, network, clinical, customer service, and/or product processes.Leadership: Ability to participate in meetings and effectively communicate impacts to both management and staff.Skills: Ability to analyze problems and issues, determine impact, and develop business solutions for system changes. Ability to act as a liaison and recommend solutions to a variety of departments, as well as other Plans and other external business partners. Ability to plan, organize, and participate on projects. Ability to effectively communicate in writing and verbally with technical and non–technical audiences. Also includes persuasion and negotiation skills to resolve differences with skill and understanding. Ability to quantify and prioritize assigned activities, adapt to changing priorities, and perform duties with minimal supervision. Includes ability to act both independently and as part of a team. Ability to effectively communicate in writing and verbally with technical and non–technical audiences. Also includes persuasion and negotiation skills to resolve differences with skill and understanding. Knowledge: Preferred knowledge of the health care industry and/or CBC corporate structure. Includes knowledge of standards, policies, and business practices and procedures for multiple departments/systems. Is familiar with those business services, systems and/or processes provided by external business partners. Knowledge of data processing terminology and concepts. Includes a high level technical understanding of technologies such as Microsoft Office Suite, Crystal Reporting and Data Modeling. Physical Demands: While performing the duties of the job, the employee is frequently required to sit, use hands and fingers, talk, hear, and see. The employee must be able to work over 40 hours per week. The employee must occasionally lift and/or move up to 5 pounds. Sedentary work involving significant periods of sitting, talking, hearing, keying and performing repetitive motions. Work requires visual acuity to perform close inspection of written and computer generated documents as well as a PC monitor. Working environment includes typical office conditions. Capital BlueCross is an independent licensee of the BlueCross BlueShield Association. We are an equal opportunity/affirmative action employer and do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity, age, genetic information, physical or mental disability, veteran status, or marital status, or any other status protected by applicable law.

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