Deloitte Digital, Salesforce Solution Architect - Manager, London

Recruiter
Deloitte
Location
London, England, United Kingdom
Salary
Competitive salary
Posted
17 Dec 2020
Closes
19 Jan 2021
Ref
9121802
Job role
Accountant
Experience level
Manager
Want to shape the future of online experiences? So do we.
Your opportunity
Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We're looking for experienced practitioners from a consulting, design, tech or business background who can show our clients what's next, then work with our mixed-discipline team to make it happen.

As part of our Consultancy practice, your career with Deloitte Digital can take multiple paths. Including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology and operational change programmes.

We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Are you looking to return to the workplace after an extended career break?
For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role

We're expanding fast, so we're looking for people who are, by which we mean natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture.
You will work with outstanding digital talent across disciplines to innovate and create great solutions for iconic brands.

As a senior member of our team, we need you to lead, manage industry sales targets, plan, and guide and deliver business growth in Consumer & Industrial Products industry vertical with the Salesforce platform. You'll be working alongside industry team and other agency disciplines, setting client vision, solving business problems with a mix of business, innovative and technical expertise. It's how we outclass the competition and create the best digital experiences.

Responsibilities
  • Set business growth plan for the industry you work in, manage and deliver on the plan
  • Working alongside the wider team, lead the overall technology solution, planning and estimation for complex projects
  • In the spirit of continuous improvement, drive innovation in our design and delivery principles and practices, incorporating these into the Salesforce solutions that we deliver to our clients
  • Manage large, often geographically dispersed delivery teams to deliver full Salesforce lifecycle implementations, with a focus on client success and an appreciation of other wider business, strategic and technology delivery considerations that may determine programme / project success
  • Act as a role model for the team by always demonstrating the highest standards in a business focussed, digital led transformation
  • Conduct quality reviews of our implementations to ensure they meet our high standards
  • Lead end to end pre-sales activities, managing team members with a variety of backgrounds and skillsets to propose the best solutions that meet our clients' needs
  • Manage and mentor diverse teams within an inclusive team culture where people are recognised for their contributions
Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location
Based in our airy and bustling offices in Clerkenwell, London, with its legendary coffee machine and model train track, you'll also have a chance to work with clients throughout Europe and beyond.

Work pattern:

This is a permanent contract opportunity. The role can be worked on a full-basis.

Your professional experience
Overall, you're an ideas person and problem solver as well as a hands-on doer - that's important. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.
  • Strong background in successfully selling and delivering Salesforce projects in Automotive, Industrial Products or Manufacturing industry verticals
  • Strong track record in meeting / exceeding sales targets by winning and leading projects that deliver business solutions enabled by Salesforce
  • Experience in designing and implementing industry relevant solutions using the Salesforce platform, as well as leveraging apps available across the wider Salesforce ecosystem, in an enterprise or consulting environment
  • Strong consulting and/or Salesforce technology implementation experience across the entire project lifecycle
  • Strong relationship building and communications skills
  • Excellent stakeholder engagement and management skills, with experience managing relationships with senior leadership within organisations
  • Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager)
  • Experience defining, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions
  • Experience delivering projects using Agile based delivery frameworks
  • Experience contributing to, or leading, RFP responses and other pre-sales activities (e.g. demo set ups, pre-sales conversations etc.)
  • Salesforce Certification(s) - Sales, Service, Marketing cloud a significant bonus
  • Proven track record of investment in building high performing, diverse teams to successfully deliver programme goals
  • Ability to travel (potentially abroad) to client sites 80-100% of the time
Your service line: Consulting
Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise. We work closely with our clients and each other, at every stage of every project, solving our clients' trickiest problems with a mix of knowledge, creativity and intellectual rigour. A hugely diverse range of clients rely on us to deliver the kind of change that adds genuine, lasting value to their business.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe

The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?
What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work - and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we're looking for:
  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.
Ref: RTWPROG
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Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.

© 2020 Deloitte LLP. All rights reserved.

Requisition code: 178535

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