Pricewaterhousecoopers Singapore

Change Manager, Transformation Assurance

Singapore, Singapore
Competitive salary
02 Dec 2020
04 Dec 2020
Approved employers
Approved employer
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About PwC

A career at PwC is more than "just" a job. It's about being part of a purpose-led firm that builds trust in society and solve important problems. We help our clients to make informed decisions and operate effectively within them. At PwC, we are committed to making a difference for each other, our clients, and our community - by empowering you to be the best version of yourself and investing in your growth. You'll be able to develop as a leader, be well-connected, work in a great environment, explore our benefits and make a positive contribution.

With PwC, you'll ignite a meaningful career while being supported by a strong coaching and people-oriented culture, our Flex policies (Flex Space, Flex Dress and Flex Time), innovative learning and development programs (training programs, digital upscaling) as well as mobility opportunities. If you would like to be connected to like-minded individuals outside of work, we highly encourage you to be part of our people clubs and committees such as the Sports and Recreational Club, Toastmasters Club and more! #LI-DNI
Transformation Assurance (TA) is one of the five Operating Units in Risk Assurance under the Assurance Line of Service as part of the PwC Network in Singapore which provides holistic programme support to organisations that plan to or are undergoing transformations. Changes in the global economic social world order are accelerating the need to digitally transform. Drivers of transformation programmes are wide-ranging, from digitalisation, business restructuring, and regulatory change, with digitalisation being a key focus area for us.

TA works wi th organisations on transformation programmes to achieve successful business outcomes. We offer programme initiative advisory, programme integration and management, programme assurance, readiness assessment, deep dive reviews and post-implementation reviews. We do so by helping organisations to manage, execute and review transformation programmes across core components of a programme - structure, technology, processes, people and data.

How will you value add?

As a Change Manager you will play a key role in ensuring projects (change initiatives/programmes) meet objectives on time and on budget by increasing user adoption and usage; focus on the people side of change, including changes to business processes, systems and technology, job roles and organisation structures.

Your primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage, and minimise resistance but not limited to:
  • Apply a structured methodology and lead change management activities
  • Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative
  • Design Change Communications strategy, and lead the strategy to support client's Change communication efforts
  • Assess the change impact, conduct impact analyses, assess change readiness and identify key stakeholders
  • Design adoption strategy for client through integrating change impact assessment, change communications, and training strategy
  • Provide input, document requirements and support the design and delivery of training programs.
  • Build trusted relationships, and collaborate effectively with team members and external stakeholders.
  • Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms
  • Invite and provide evidence-based feedback in a timely and constructive manner for own and others development improvements.
  • Act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor.

About you:

You would be strong in delivering presentations to client senior stakeholders. Communicate confidently in a clear, concise and articulate manner - both verbally and in writing. Some level of experience on organisational design, human resources effectiveness, leadership development, performance management, employee experience, organisational culture, workforce planning and analytics, talent assessment and succession planning will be a plus for this role.

You will work with existing processes/systems whilst making constructive suggestions for improvements:
  • A Bachelor's degree in Human Resources Management, Business Administration/Management, Organisational Management or Organisation Behaviour Psychology
  • At least 3-6 years of change management experience in professional consultancy or Big 4 environment.
  • Demonstrate excellent conceptual skills in customising PwC organisational change frameworks to suit client needs and problem statements
  • highly driven and motivated with a can-do attitude and ability to drive and lead change in an organisation.
  • Ability to work through and with many others in the organization to succeed.
  • support project teams in integrating change management activities into their project plans.

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