Assistant Manager, Business Analyst

Recruiter
NTUC Income Insurance Co-operative Ltd
Location
Singapore
Salary
Competitive salary
Posted
28 Nov 2020
Closes
12 Dec 2020
Ref
8623_9193531
Job role
Business analyst, CFO
Sector
Insurance
Experience level
Manager
  • Subject matter expert for users and IT technical solution manager, developers on the changes required in the applications that it integrates to and the overall IT architecture development from the business perspective
  • Plan, prioritise and manage the change requests and ad-hoc projects raised by various departments in the organization supporting the Life Operations in Income with a team of business analysts and vendors supporting development and production (both on-site and offshore)
  • Involve in the solutioning to understand the integration, mapping and solution with the impact assessment
  • Work with users to build up business cases, justify cost benefit analysis and obtaining necessary approvals to support projects
  • Plan and execute as the Business Analyst Lead for the various IT projects to support the growth initiatives for Life core system and other integrated applications
  • Provide IT Business Support Lead in the business change with users for the enhancements and projects including, planning designing and implementing of INCOME's Systems and applications
  • Identifying and working with key vendors to ensure enhancements and production support are delivered on target and according to SLAs. Align business change development approach and strategy in accordance to New IT Architecture and Roadmap
  • Manage Functional Testing of systems before release to UAT for User Testing
  • Managing users for adhoc / urgent change requests
  • Support User Acceptance Test Planning & automated and manual testing
  • Assessing and managing vendors to ensure
    • Business Requirements are delivered according the change request raised
    • Effort estimates are appropriate for the change requirements raised
    • Deliveries from vendors and developers meets standards, timeline and user requirements
    • Continuous development and enhancements of Life Core system is in line with new IT Architecture
    • Appropriate resources are allocated from the vendors to support the business changes



Qualifications
  • Diploma / Degree holder in Information Technology, Info Systems or equivalent
  • Min 6 - 8 years experience in Business Analyst Management and/or Insurance domain
  • Strong business knowledge and understands how insurance systems support the various demands of the insurance business including the business operations, products, processes and the relevant technology and systems
  • Preferably with Life insurance or financial domain knowledge
  • Possesses strong leadership, communication and interpersonal skills

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