Business Analyst - CRM

Virtusa - Taleo
Haryana, India
Competitive salary
26 Nov 2020
27 Nov 2020
Job role
Business analyst, CFO
Business Analyst - CRM


Job Category:
Business Consulting

Business Analyst CRM BPM - (CREQ58333)

Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs. @Virtusa, we apply deep technical expertise with strong industry focus to create solutions that drive digital business. Every Virtusan is empowered to innovate by challenging the norms. This spirit of cooperative disruption drives every contributor to think beyond today and build collectively for a better tomorrow. Agile in thought and transparent in action, our organization is innately driven to find a better way.

Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA and Qatar and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.

Why would you not like to be part of this exciting and award winning team? Don't listen to us, listen to our customers (,


The person in this role will be expected to have
competencies in the area of business analysis, requirements documentation,
understanding of product development functions, estimations and business
architecture. The BA will be required to undertake the following activities.

  • Retail Banking BA [CRM Next and BPM]
  • Min 10 years of BA experience with Retail Banking
  • Well experienced in deploying CRM and BPM Solution for Banks


Understanding and experience of Product
Development Life Cycle, Business Requirement Specification documentation and
experience of working in an Agile environment.

Must have experience on supporting
business analysis and requirements definition in one/more areas of back office
/ operations

Exposure to at least two of the
following areas: Corporate treasury, trade finance, Cash Management, Payments,
Lending etc. is a must

Experience in application/product
integration will be considered an advantage

Minimum 7 years of experience in the
relevant role

Candidate should be self-motivated;
target oriented and should be able to meet set timelines

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